Announcement Grab what you need the most! Check out our website, BigHit.com. Our online ticket marketplace is back online and we're now the unified services of tickets, booking, domains, web services, merch, shops, NFT, and smart chain token.
Announcement
Grab what you need the most! Check out our website, BigHit.com. Our online ticket marketplace is back online and we're now the unified services of tickets, booking, domains, web services, merch, shops, NFT, and smart chain token.
Items
Featured items
All Items
Reviews
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Cameron on May 15, 2022
5 out of 5 starsThis was the perfect replacement. Had I not got the filter pocket, I don't know if I would be able to tell the difference between this mask and the one I lost.
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Debra on Apr 18, 2022
5 out of 5 starsMy favorite mask! So soft and comfortable! Great seller! Thank you!
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T on Feb 24, 2022
5 out of 5 starsGreat company to buy from. Friendly and super quick with getting purchase out. Nice quality mask. Have several now
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ivy on Feb 16, 2022
5 out of 5 starsThey always get my shipment out quickly and being a repeat buyer I love the bonus of a few extra feet!
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Marilyn on Jan 21, 2022
5 out of 5 starsMy favorite shop. They ship immediately and they have a quality product. I’ll be back.
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Gloria on Feb 24, 2022
1 out of 5 starsThe company absolutely refused to do an even exchange. I wanted a face mask with us/uk and i got us/ france instead; they said i ordered incorrectly therefore ‘tough luck’. I will never deal with them again!!!
![James]()
James responded on Feb 24, 2022
All of our flag face masks are custom-made which means it's made upon customer's purchase. Buyer accidentally ordered wrong item and asked for exchange which was not possible due to it's custom-made so we offered a discount on next order but the buyer refused.
About BigHitCom
Providing What You Need The Most
BigHit.com was initially an online ticket marketplace based in U.S. where you can buy event tickets at a better price, however, due to COVID-19 pandemic crisis, we decided to help people by providing what they need the most at a reasonable price to get through this together. Please be advised that BigHit.com is a trademarked company and we're not affiliated with Big Hit Entertainment and/or BTS.
Shop members
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James
Owner, Customer Service, Marketer
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Jasmine
Owner, Designer
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K.J.
Maker, Designer
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H.K.
Maker
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Sun
Maker
Production partners
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M. Go, Inc.
LA, CA
M. Go helps us in mass production to meet the demand.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
I gladly accept cancellations
I don't accept returns or exchanges
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Privacy policy
More information
Frequently asked questions
What should I do if I didn't receive my order?
Please check with your local post office with the tracking number we provided. We're not responsible once your ordered item is shipped out and in carrier's possession.
What if my ordered item will not be delivered on time?
Delivery time will vary by your choice of delivery option. Please check with your local post office with the tracking number we provided. We ship out your ordered item within 1 - 2 business days but once it's shipped out, it's solely depend on carrier. USPS usually delivers within their guaranteed time but there may be a delay due to various reasons such as holidays, system errors, and national crisis.
What should I do if the tracking information says it's delivered but did not receive it.
Unfortunately, we have no control over USPS and we cannot be responsible for the lost or stolen packages. Please contact USPS directly to inquire about lost or stolen packages.
How do I contact you if I have questions?
The best and fastest way to contact us is by messaging us through Etsy. We usually respond within a couple hours during 9AM to 6PM PST on weekdays. Please be advised that we receive over 1,000 emails daily from Etsy's system and there's no way we can find your email and respond to that. Again, please message us instead of sending us an email for any inquiries.