Current turnaround time is 1-3 days!
BigTRanchSoap's Shop Policies
Welcome and thanks for stopping by! We are a small, home-based bath and body business from South Central Colorado. We are a small breeder of Nigerian Dwarf dairy goats and as such, we found that often we had an abundance of wonderful goat's milk....hence the evolution of our goat's milk soaps. We use the best ingredients available for everything from our oils to our scents and everything in between.
Payment is expected following purchase. Please follow the Payment buttons for individual sellers after purchase. Credit Card and Debit Cards are accepted via Paypal.
As we believe in providing you with products that are freshly made, please allow us 7-10 days to get the items to you. Items often arrive much sooner, but there can be delays due to volume, postal holidays or an occasional vacation. We will post vacations so as to give plenty of notice.
If your items are needed in a hurry or they are time sensitive, please let us know ahead of time so we can make arrangments.
Postal rates are based on averages from Colorado. Shipping includes delivery confirmation. We are not responsible for items marked "delivered" but are lost, wrong or incomplete given addresses, postal damage (without addl purchase of insurance).
We ship via Paypal. If your Paypal address is different please update it. This is our way of verifying the buyer and assuring it will get to the right place.
Sending it as a gift? Buyers shipping to addresses different are welcomed. Please please add the alternate address to Paypal. Adding the address in your Paypal as alternate is easy, and insures the likelihood it will get to the intended address.
REFUNDS AND EXCHANGES:
Due to the nature of our product we do not accept exchanges. If there is a problem of any sort please do not hesitate to send us an email or convo. Your satisfation is important to us and we want you to love your product!
Wholesale & bulk discounts are available. Please convo with email address and info regarding your business so we can send the details.
PRODUCT USE & CAUTIONS:
Although most of our products can be considered edible, it is intended for external use only. Our products can be considered hypo-allergenic as they are made with natural ingredients (with the exception of the minimal (1%) amount of preservative in our lotion). This simply means it is less likely to irritate and cause allergy in the average person. If irritation does occur, please discontinue and consult with your doctor.
RIGHT TO REFUSE:
We do reserve the right to independantly refuse service. For example if we can not verify buyer, the buyer does not agree to terms of sale, or we simply cannot agree on any portion of the sale, it will be cancelled.
AGREEING TO TERMS OF SALE:
By completing the purchase the buyer is agreeing to terms of sale and updated announcements listed on stores front page. These announcements may include info vacations/holidays, shipping delays, or brief peiods of time that we may be out of town. We are a home-based, non-corporate, independent family business without employees and we do have two teenagers who are active basketball, volleyball, football and/or track participants. We try to attend as many of their athletic events as possible. We do try our best to answer all convos and emails in a timely manner throughout these times.
**We try to recycle our shipping materials as much as is reasonably possible. If you recieve a package with "peanuts", you can rest assured they have been recycled.
** While we believe in being informed about the benefits of natural products please consult the advice of your doctor.
** Please take your individual allergies into account and use at your own discretion. By buying our products you are agreeing that you understand they can cause allergies, just as any other product. They may smell delicious, but please do not ingest. If ingestion, allergy, or irritation occur please discontinue and contact a physician.
Last Updated April 23, 2015