Close

BijouxEla's Shop Announcement

Welcome to my Etsy store of handmade, designer, wire wrapped jewelry!
• BijouxEla Shop Policies
• Welcome
• Welcome to my shop! I hope you enjoy your visit!
• Payment
• I only accept PayPal payment. Please note this is the safest and easiest method to pay. You can also pay with credit card through Paypal.
• Shipping
• Please note that I ship to your ETSY address so please ensure it is correct before making the purchase. In case you want your order to be shipped to a different address please include the address in the 'notes to the seller' at checkout.

I ship from Australia by standard mail which has not a tracking number. If you prefer that I ship by registered mail (which has a tracking number and is insured for only 3 additional USD) please contact me before making any purchase so I can change the shipping fees accordingly.
I will mail items out every day from Monday to Friday after the payment has been processed.
Estimated delivery time is:
Australia: 3-4 business days
Europe: 8-14 business days
United States: 9-16 business days
Most of the orders should arrive in the above estimated time frames but occasionally it could take longer (up to 20 business days) if the order is held up in customs.
All items are shipped in bubble envelopes to ensure your item arrives unharmed.
If you order multiple items for gifts, please let me know in the 'notes to seller' at checkout so I can package them up individually, otherwise I will package them together.
• Refunds and Exchanges
• I will accept exchanges if the purchased item does not meet your expectations. You just need to send your purchase back to me in the original and unharmed condition as soon as you receive it and I will refund your money once I receive back the purchase. You will be responsible for the shipping fees.
Items that are lost in transit will only be refunded or replaced if you select the registered mail option, which is insured and has a tracking number.
• Your satisfaction is guaranteed! If you are not satisfied with your purchase, just Email me within 2 days after reception and mail back the items in original good condition, I will refund your money back as soon as the items are received. Shipping fee is not refundable.
• Additional Policies and FAQs
• FEEDBACK:
Please don’t forget to fill out your feedback. This is the only way for me to know that you have received your order on time and good shape.
Please feel free to contact me if you have any questions or doubts. Thanks