BijouxLiranne's Shop Policies
Welcome to Bijoux Liranne!
By day I work in a cubicle and use computer programming languages to create cool things. By night I work with gems, pearls and sterling silver to create even cooler things! I share my living quarters with my cats Pumpkin and Lilac, who try to help me out, but I work very hard at discouraging them.
My jewelry is created in a smoke-free cat-ful studio. I work very hard at keeping Pumpkin and Lilac away from the jewelry ... but they're really really really curious about when I'm up to with all those shiny beads and sterling silver!
If you have any questions at all, please convo me :) Rita.
I only accept Paypal, and payment must be made within 3 days of purchase. After 3 days of non-payment the transaction will be cancelled.
All items posted for sale are in stock, and I ship orders within 48 hours of receipt.
If you're purchasing something as a gift, please purchase it well before you need it. I have no control over the post office, and shipping can sometimes take a really long time. I'm shipping from Western Canada ... if you're in the U.S., it'll probably take 2 weeks, but give yourself at least 3 weeks time just to be safe. If you're outside of North America, shipping can take weeks, so beware!
If I'm shipping the item to you outside of Canada, you will be charged taxes and duty by your country's customs office. Sorry, I have no control over that.
Refunds and Exchanges
I really want you to love the jewelry you buy from me, so you have up to 7 days to return them for a full refund. In order to receive the refund, the items must be unworn and the tag must still be on them. Items must be mailed back in the same packaging you received them in. (Yes, I do discard the ear-wires from returned earrings!)
Additional Policies and FAQs
Some of these pieces of jewelry are quite delicate, so please be mindful of where you wear them, and store them carefully when not in use.
I take great care to make sure all the jewelry I create will withstand normal wear and tear. If the item does turn out to be defective, please tell me right away ... repairs are free within 6 months of purchase.
Sorry I don't accept wholesale orders right now.
THE GEMSTONES AND PEARLS
The vast majority of gemstones and pearls are treated to enhance their quality and/or durability. Please assume that any gemstones and pearls I sell here have been treated in some way.
Last Updated September 26, 2012