BijouxStLou is taking a short break
Reviews
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M on Jan 30, 2023
5 out of 5 starsLove these. In my opinion they are elegant enough they do not look costumey or childish. They add a subtle dash of goth to updos for work.
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M on Jan 30, 2023
5 out of 5 starsVery pleased. Bought these as accent clips to hold up stray baby hairs around a bun or a long sidebraid. I enjoy them.
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Nandita on Dec 28, 2022
5 out of 5 starsI bought five items at this shop. They are all are of good quality, they matched the description given and met my expectations. Recommended.
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Rhonda on Dec 27, 2022
3 out of 5 starsItem was ordered on Dec 10 but not shipped until 10+ days later due to seller's family crisis. These things happen, however, I reached out due to seeing item stuck in pre-transit for several days. She responded to my inquiry, but It would have been helpful if seller had been proactive and sent a quick message notifying me of delay. Once finally received, after the holiday, item fell apart as soon as I unwrapped the tissue paper it was in. The cute little octopuses apparently were not glued on well to the hair clips or they were affected by the cold they travelled through to get here. It was to be a gift, but no longer.
Sara responded on Dec 27, 2022
Hi Rhonda! I apologize you had this experience with your purchase. I am happy to accept a return and refund you 100% or I am also happy to accept a return, fix them, and return them to you. I have made & sold thousands of these octopus clips in the 21 years that I've owned my business - they continue to be one of my best selling items! Unfortunately, my father-in-law's stroke and impending death was unexpected and we had to drop everything to travel out of town. I had other things on my mind and should have proactively sent a message about a delay. I am sorry again and should have thought to message you. I am willing to rectify this situation, so please let me know how you would like to proceed. Thank you!
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Sarah on Dec 26, 2022
4 out of 5 starsMy ring had some slight bubbling on the inside, but otherwise customer service was excellent. I requested a specific coloring she offered and she reached out to assure me that I would be receiving that. much appreciated.
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Apophenia on Nov 10, 2022
5 out of 5 starsBest eyeball earrings I've bought to date! Speedy delivery, love the color and size. Thank you!!!