BilgesCreation

Bilge's Shop of Handmade Items

Ankara, Turkey · 612 Sales

BilgesCreation

Bilge's Shop of Handmade Items

Ankara, Turkey 612 Sales On Etsy since 2011

5 out of 5 stars
(303)

Announcement   Welcome to my shop of handmade crochet and knit items which are designed and produced by myself. I am selling all around the world. Please read my shop policies before purchasing. Thank you for visiting my shop and I wish you have a nice time in shopping.

Announcement

Last updated on Sep 17, 2016

Welcome to my shop of handmade crochet and knit items which are designed and produced by myself. I am selling all around the world. Please read my shop policies before purchasing. Thank you for visiting my shop and I wish you have a nice time in shopping.

Bilge Erata

Contact shop owner

Bilge Erata

View all 323 items

Reviews

Average item review
5 out of 5 stars
(303)
Gen

Gen on Mar 27, 2017

5 out of 5 stars

Bilge was so kind and easy to work with. She went beyond any expectations with helping to find specialty yarn (I'm allergic to wool) that was the color and style that I wanted and she could work with the easiest. I was surprised at the length of the shawls but think they'll do a good job of keeping us warm! These (with my cotton blend) are easy to wash, too, which was good because they smelled a bit of cigarette smoke when they arrived. Very happy with this purchase and with Bilge's professionalism and attentiveness.

View all 303 reviews

Shop policies

Last updated on September 5, 2016
Welcome to my shop. Having an engineering background, I precisely plan, design and produce all of the handmade items.

I wish you have a good time in my shop.

Please read my shop policy and contact me if you have any questions.
Payment
Please convo me about how to pay.
Shipping
The items which are not marked as custom order will be shipped within 3 business days after PayPal confirms the payment. Please contact for the process time of custom order items.

Purchased item will be packaged carefully and send to the address listed on the buyer's etsy receipt. In order to prevent packages return back to me, please check your address carefully.

Package will be posted by air mail of Turkish Postal Service (PTT). PTT delivers items usually within 3 working days to foreign international dispatch (traceable). The following day, the orders arrive to inbound international arrival, New York (USPS) or to your local postal service's inbound international arrival point. The rest of the delivery length is up to speed of United States Postal Service or your local postal service.

The shipment process is internationaly registered and you will be able to track your package via tracking service of your country's postal service, if supports internationally registered mail tracking.

Even if it does not happen often, orders are occasionally delayed by customs. This is out of my control and just take this eventuality into consideration please. Buyer is responsible for all the custom duties and taxes if any. I cannot be responsible once your purchase leaves the Turkish territory.

Please consider that sometimes delays may occur during shipment process for some reason, especially during busy seasons like holidays. Shipment process is out of my control and I am not responsible after I leave the packages to the post office.
Refunds and Exchanges
If the buyer returned a purchased item, refund will not be issued in following two cases:
- if time interval between delivery date (to the buyer) and shipment date (by the buyer to return the item) is more than 3 days,
- if the item is used, soiled, washed, ripped, torn or burnt by any reason.

Refund will be issued when the items are received and shipping costs and custom duties and taxes if any will not be refunded. If the buyer wants me to re-post a returned package, they are asked to pay shipment. The buyer is responsible for the shipping cost of sending back the unwanted items.
Additional policies and FAQs
Color of the items may vary slightly from computer to computer due to computer's monitor settings.