Anonymous on Jun 27, 2013
Got the item very very quickly and in good condition. Everything Was as described in the description. And I am very pleased with the quality of the item
Anonymous on Jun 20, 2013
Anonymous on Jun 13, 2013
Both the turtle and the frog are beautiful pieces that my grandchildren will enjoy. Thanks very much!
Accepted payment methods
Once you have moved onto my order list, I will create your sculpture as soon as it is your turn. (Together with you payment I can give you a rough indication of when I think I can finish your sculpture, however please realize this is only a very rough estimate and in no way a guarantee. Please send photos of your pet in advance per email, so that I can match the miniature as well as possible to your pet. Multiple photos from different perspectives are best. Once, I have completed your miniature, I will email you and send you pictures of the result for your approval.
If you are ordering more than one sculpture at once, I will give you a discount. Please email me for details.
I will not be held responsible for items lost or damaged in shipping without insurance. All duty and customs taxes that may apply are the buyer's responsibility and are not included in the stated prices or shipping fees.
I do ship my miniatures all over the world. Please email me your address, so I can tell you the respective shipping rate.
Since I am a lawful citizen, I will not undervalue items or falsify customs forms in any way, like marking the miniatures as "gifts". Any customs charges or added tax are the buyer's responsibility. I am well aware that this may increase costs to you, but please do also understand that I have to run my business in accordance with German and International laws.
I am not responsible for delays in shipping, once the packet has been posted, since they are out of my control.
Refunds and Exchanges
Cancellations: Deposits or wire transfers are nonrefundable. I use the money to purchase supplies for your order, like the wool and glass eyes. When you cancel, I would loose that money in addition to the full Etsy and Paypal fees which are charged at the time of purchase. I am sorry if my policy regarding cancelations causes any inconvenience, but it is the only way for me to handle this business. So, please be sure that you can afford what you order. If need be, we may work out a delayed payment plan for you, but any money transferred is essentially lost to you. Your sculpture will only be created once final payment is received.