CIRCAmakersmerchants

South Carolina, United States · 371 Sales

CIRCAmakersmerchants

South Carolina, United States 371 Sales On Etsy since 2009

4.5 out of 5 stars
(133)
Shop owner

Erin

Contact

Announcement   Welcome to Circa Makers & Merchants...a great place to find unique vintage finds reserved just for our online customers! If you ever visit the Upcountry of South Carolina, come see us at our brick and mortar store at 219 West Main Street Easley ,SC. You can also find us on Facebook and Instagram!

Announcement
Last updated on Apr 7, 2016

Welcome to Circa Makers & Merchants...a great place to find unique vintage finds reserved just for our online customers! If you ever visit the Upcountry of South Carolina, come see us at our brick and mortar store at 219 West Main Street Easley ,SC. You can also find us on Facebook and Instagram!

Erin

Contact shop owner

Erin

Reviews

Average item review
4.5 out of 5 stars
(133)
Carol Renfro-Demmon

Carol Renfro-Demmon on Apr 12, 2016

1 out of 5 stars

I have not received the item yet. I purchased the item for my husband for his birthday with a shipping cost of $16. Now the seller is holding me hostage saying he can't ship it for less than $34 -- more than double the cost I agreed upon. I either have to pay the additional shipping cost or cancel the order according to the seller. I made a contract with the seller for a certain price including shipping. If the shipping cost is more than he anticipated, doesn't he have to honor our agreement? Isn't that the cost of doing business. If it only cost $10 to ship the item would he really refund me the $6 ? Can someone please help me. I don't know who to contact regarding the situation. What I do know us that I feel like the seller is trying to take advantage of me

Erin

Erin responded on May 4, 2016

Hi Carol, I am so sorry for your inconvenience. Please refer to this information from our policies: "If actual shipping is higher than the estimate, we will pay up to $2.00 over. Beyond that amount, we will message with an exact estimate." We have messaged you both through Etsy and email with no response other than this review. We have issued a full refund and sincerely apologize for the delay. We pride ourselves on having great customer service, as evidenced by our reviews. If your shipping was only $10, we would have most definitely refunded the $6, and have done so in several situations in the past. Again, it was not my intention to hold anything or anyone hostage. Simply a misunderstanding. Sincerely, Erin @ Circa

This listing is no longer available
Lexi Adams

Lexi Adams on Jan 25, 2016

5 out of 5 stars

Thanks very much. The planter arrived very well wrapped and quickly! Thanks!

maono8

maono8 on Jan 22, 2016

5 out of 5 stars

So carefully packaged and sent with care. They are gorgeous--really wonderful paintings! I love them.

View all 133 reviews

Shop policies

Last updated on February 10, 2016
Thank you for visiting Circa Makers & Merchants! Just a couple notes to make sure our transactions are smooth and happy! All of our items are vintage, and therefore, in used condition. We do our best to resource and sell only items that are in good condition or better. Occasionally we may find a piece that is slightly imperfect, but still wonderful enough to offer to our customers! If this is the case, we will always note in photos and writing the imperfection. We don't knowingly resource anything that smells of smoke, and all of our items are shipped from a non-smoking environment.

Accepted payment methods

Payment
We accept PayPal transactions only. Please submit payment immediately upon completing checkout.
Shipping
-PLEASE NOTE: Because shipping varies so widely, shipping costs are estimated based on shipping to the west coast. Any difference of $1.00 or more will be refunded via paypal. If actual shipping is higher than the estimate, we will pay up to $2.00 over. Beyond that amount, we will message with an exact estimate.
-Purchases are shipped USPS standard or priority with tracking. Larger items may be shipped UPS. Please ensure that your Etsy address matches your PayPal shipping address. All orders will ship to your PayPal shipping address. If you do need the item shipped to another address, such as in the case of gift-giving, just drop us a message within 24 hours of purchase. We will ship anywhere, so please feel free to ask for a shipping quote!
-Items normally ship within 3 business days of purchase.
-We do offer combined shipping rates when buying more than 1 item.
-We will ship anywhere. Just convo for a shipping quote!
Refunds and Exchanges
It is our goal to have happy, returning customers! We encourage you to review descriptions and photos carefully and feel free to ask questions before making your purchase. All purchases are carefully wrapped and shipped. However, we gladly offer refunds on items that have been damaged in shipping. If this is the case, please return the item to us, and you will be refunded the full amount of the item. Unfortunately, we can't refund shipping expenses.
We do not accept returns more than 2 weeks after purchase.
Thanks for understanding and making your purchases carefully.
Additional policies and FAQs
All of our items ship with a Circa tag attached. We don't post the price on the item in case it is a gift. We are happy to gift wrap small items at no additional charge. Please request gift wrapping by sending us a message immediately upon purchase.
In an effort to reuse and reduce material waste, we often use clean, recycled packing materials.