Birribe's Shop Policies
I`m glad that you have found my shop. You are welcome to contact me via Etsy conversation if you have any further question or just to say hello.
I accept direct checkout payments, PayPal payments and Etsy gift cards.
You can use the Paypal option without being registered with PayPal. Just click the Paypal button when you go through the checkout and look for the link to pay with your credit card.
I will ship your purchase when payment is received; approximately in 1-2 days.
Please pay within 7 working days. Beyond this time, I reserve the right to relist the item and cancel the transaction.
Svenska kunder: (SWEDISH CUSTOMERS ONLY)
Svenska köpare har 14 dagars öppet köp.
Du kan betala direkt till mitt bankkonto, ett kreditkort genom PayPal eller använda etsty presentkort.
Du behöver inte ha ett PayPal konto. Gör så här: Välj PayPal innan du betalar. Godkänn din order genom att trycka på PAY NOW knappen. Scrolla ner tills du ser alternativet att betala med ett kreditkort eller betalkort utan att behöva skaffa ett PayPal konto.
Du är alltid välkommen att kontakta mej via email bergbritta(at)spray.se med frågor eller önskemål.
I´m sorry, but the moss brushes are not allowed to ship to Australia.
I ship worldwide and combine shipping for all my items. The shipping costs from Sweden are more beneficial to a heavier weight than a lighter package. If you buy multiple items from my shop, I will recalculate the shipping cost for you. If you have already paid, I will issue a refund through Paypal to your account
I ship within 1-2 day's with first class Airmail and I will give you a message when your item is shipped.
Estimated shipping time.
Sweden: 2 - 4 workdays.
Europe: 4 - 10 workdays.
Us: 8-14 workdays
Canada: 8 - 21 workdays.
Everywhere else: 10 - 18 workdays.
I gift wrap with tissue paper and send your purchase in a bubble envelope to keep the weight and costs down.
The moss brushes are securely wrapped and sturdy parceled for a safe journey.
INSURANCE and TRACKABLE SHIPPING:
If you would like insurance and a tracking number, just leave a 'message to seller' at checkout. And I will send you a Paypal invoice for the additional payment(s). The cost for the insurance and trackable shipping is as follows -
Sweden 70 SKR
The rest of the world 9,50 USD
TAXES AND CUSTOM CHARGES:
I'm not responsible for any custom fees, duties and taxes you might have to pay.
LOST and DAMAGES:
If your item is damaged or lost in the post, please inform me immediately and I will try to help you as best as I can to solve the situation.
Refunds and Exchanges
If you regret a purchase that you have paid for before shipping, I will make a full refund.
You have the right to return your purchase within 14 days after the delivery I will make a refund through PayPal.
The costs for return shipping is paid for by the buyer. These costs will not be refunded.
If you need a returns form, please email me at bergbritta(at)spray.se
The item must be in the condition you recieved it and if possible in the original package.
Custom orders I have made especially for you can NOT be refunded.
Additional Policies and FAQs
I want to be sure you are happy with your purchase. If you have any problems please contact me before leaving a negative review.
Last Updated June 16, 2014