BiscuitandGravy

Stylishly handmade dog collars and leashes

Texas, United States · 994 Sales

BiscuitandGravy

Stylishly handmade dog collars and leashes

Texas, United States 994 Sales On Etsy since 2010

0 out of 5 stars
(284)

BiscuitandGravy is taking a short break

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Note from shop owner Thank you for visiting! I'm taking a quick vacation but will reopen soon.
Best,
Anna

Note from shop owner

Last updated on Dec 30, 2012

Thank you for visiting! I'm taking a quick vacation but will reopen soon.
Best,
Anna

Anna Maxin

Contact shop owner

Anna Maxin

Reviews

No reviews in the last year

Anonymous on Mar 10, 2013

5 out of 5 stars

beautiful collar! looks wonderful on my goldie. love the color and pattern. very well made!

Anonymous on Feb 5, 2013

1 out of 5 stars

I ordered a collar on 12/5/12. It's 2/5/13, still no collar. No communication. Nothing. I want my money back!!!!! n

Anonymous on Jan 7, 2013

5 out of 5 stars

Thank you, a beautiful collar as always. My sister and her dog are thrilled with the new collar.

View all 284 reviews

Shop policies

Last updated on August 26, 2011
It is important that you measure your dog accurately for the best fit possible. Measure the circumference of your dog's neck and add two fingers user the tape measure to allow for a comfortable fit. If your dog's neck measures near a maximum range of a given collar size, please go up to the next collar size.  

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Money Order
  • Check
Payment
Cancellations and order changes submitted within 24 hours of original order submission will be accepted at no additional charge. Submit written request to sales [!at] biscuit-and-gravy.com or phone 512-947-7114.

All cancellations or order changes submitted after 24 hours of original order submission will incur a 25% service fee based on the item(s) retail cost.

We accept Visa, MasterCard, Discover, American Express or PayPal. You do not need to be a PayPal member to pay by credit card.
Shipping
USPS priority Mail shipping is the method of shipping we use. We are unable to accept international orders at this time.  We apologize for any inconvenience.
Refunds and Exchanges
Customer Service

Return Policy:
Shipments are carefully inspected before leaving Anna Maxin Design’s Inc., however if you are dissatisfied with a purchase, it can be
returned for MERCHANDISE EXCHANGE ONLY within 14 day of receipt via mail. We do not accept returns COD. Shipping fees are non-
refundable and are the responsibility of the sender. All Sale merchandise is final sale and cannot be exchanged.

The item must be in its original condition and packaging. Please make sure you include the original packing slip and include the reason for
exchange. Also include the style and size of the item you wish to exchange it with. Obtain a delivery confirmation and insure the package for
tracking purposes either via UPS, Federal Express, or USPS and send to:

Biscuit & Gravy
c/o Anna Maxin Designs Inc.
attn: exchange request
907 Shannon Meadow Trail
Cedar Park, TX 78613

Please allow 10-15 business days for receipt and exchange processing.

Damaged Items:
If your item is damaged or defective, please call us at 512-947-7114 for a return authorization number. Anna Maxin Designs Inc. is not
responsible for any damaged or defective merchandise sent back without prior approval.

Liability:
Biscuit & Gravy through Anna Maxin Designs Inc. does everything to ensure the quality and safety of our products. However, the buyer
assumes all risks and liabilities that are associated with any collar. It is the responsibility of the customer to determine whether Biscuit &
Gravy collars are safe and suitable for their dog’s needs.

Please email any other questions to sales [!at] biscuit-and-gravy.com.  
Additional policies and FAQs
Wholesale inquiries are welcome and can be sent to sales [!at] annamaxin.com.