Announcement Beautifully designed simple rings and accessories.
Beautifully designed simple rings and accessories.
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Last updated on June 29, 2012
Welcome to my Etsy store, I hope you love my items as much as I do. I sell one of a kind vintage items and very cute accessories and home wares. Please feel free to contact me if you have any questions. Please read all policies before making your payment. Thank you for shopping at my store.
Accepted payment methods
When purchasing items from my store, please only buy it now if you are willing to pay within 5 days. Any unpaid transactions will be cancelled after 5 days unless prior arrangements have been made. Your transaction will begin being processed as soon as checkout is complete. Bitter & Co accepts paypal payments only.
Bitter & Co endeavours to provide safe and secure options in regard to shipping and handling. Fragile items will be treated as such, and further measures in packaging will be taken in providing adequate protection from any mishaps during their shipment. While due care is taken in all of Bitter & Co's shipping and handling processes please be advised that mishaps do occur, though rarely, while items are in transit. In this case I welcome voiced concerns, however we cannot be held responsible for postage issues after the item has been sent. I ship via eBay satchels and Australia Post in order to provide the most cost effective shipping option. Tracking numbers are sent to the buyer once the item is posted. If platinum or express post is preferred please request this via ebay messages. Please be aware that once items are purchased there are strictly no refunds or exchanges, once items are shipped I will hold no responsibilities for them. Thus, lost at buyers risk.
Refunds and Exchanges
Bitter & Co has a policy of no refunds or exchanges. I am running this store by myself so I take more care, time and pride into what I am shipping and how it is being packaged. I also check every item before I ship it to the buyer, and I make sure it is in great condition. If for some reason you recieved an item that was not as described I do offer a refund or an exchange for the same or different item. As I said early I ship all items in great condition, if your item is recieved and it is damaged or broken I can not take responsibility for that as it most likely would have happened in transit. Although please message me incase I am wrong. If you recieve an item and it does not fit I can not give you a refund or exchange as all listings have either measurements or sizing. I like to make my customers satisfied and happy with all purchases.
Additional policies and FAQs
If an item is second hand or a vintage item some natural wear may be present. I take every effort to note flaws in any items listed, however small imperfections may be unintentionally overlooked. All items are thoroughly hand washed, cleaned and/or dry cleaned before being listed. Please contact me if there is a concern about an items condition. I always sell high quality items that I know every fashionable girl or guy would love.