TheGrumpyUnicornCo

Enamel Pins, LOTR, Cats, Plants..

Ballarat, Australia | 10085 Sales

TheGrumpyUnicornCo

Enamel Pins, LOTR, Cats, Plants..

Ballarat, Australia 10085 Sales On Etsy since 2017

5 out of 5 stars (1543)
The Grumpy Unicorn

Contact shop owner

The Grumpy Unicorn

About

Cats, Plants, and more! Enamel Pins!

We started in 2015 creating prints based on our cat, Ed, who is sickly, to pay for his continuous vet bills.

The business continues to pay for his bills today, and we’ve even made a pin based on him, Unicorn Costume Kitty.

Shop members

  • Anna-Marie

    Creator

  • Fynn

    Designer, Assistant

    I, Fynn (or Finn depending on my mood), am the illustrator and co-designer of The Grumpy Unicorn pins. I'm currently doing a degree, and in my spare time I enjoy playing Dungeons & Dragons and other board or card games.

Production partners

  • An Enamel Pin Producer

    United Kingdom

    Our Enamel pin producer creates enamel pins from our designs that we spend hours making sure they're perfect.

  • Posterbox

    Australia

    Posterbox is our go-to service for printing our prints.

  • A Printing Shop

    United States

    This partner prints all the shirts I make.

  • A Sticker Printer

    City of London, England

    This company produces high-quality vinyl stickers for us.

Shop policies

More information

Last updated on Mar 23, 2019
Frequently asked questions
Your shipping address

Please double check your listed mailing address.

If your address in your Etsy OR your PayPal profile is incorrect, please let me know ASAP and I will make sure that your order is shipped to your best & most recent address.

If your PayPal and Etsy address do not match, I will ship your purchases to your ETSY invoice address as the default, provided at the time of purchase, unless you let me know otherwise.

What are SECONDS pins?

SECONDS pins have flaws or imperfections in them. That's why we selling these at such a heavy discount (usually about half price). All pictures in listings are NOT seconds.

SECONDS do not come on backing cards, just in a plastic bag.

Where is my tracking number?

International orders purchased with flat rate shipping are sent standard mail to keep costs as low as possible for you, this means there is no value tracking available. If you would like tracking please purchase tracking at check out. A tracking number maybe be generated but it will not update outside of Australia.

All TRACKED international orders are sent with a tracking number. This can be tracked through DHL Global Mail with the number found on your order, until it leaves Australia.

Once your order reaches your destination country you will be able to track it with your local postal service (USPS once it reaches the US).

Australian orders will only have a tracking number if you purchase Express at checkout.

Shipping times.

Items may be marked as shipped when the shipping label is created. This can be a day or two before it is actually shipped.

Please see shipping estimates in our shop policies.

Occasionally orders may be held up in customs, delaying postage times, and this is unfortunately beyond our control.

We cannot be held responsible for items that do not arrive before a date you need them, unless it has been discussed prior to ordering. We clearly state our processing times as well as shipping times, so please keep this in mind when ordering.

Where is my Australian order?

All orders within Australia are domestic.

Domestic orders take between 2-10 business days to arrive, after dispatch. If you are worried about your order and it has been 10 days since it was mailed, please:

- Check with your neighbours

- Check all the places your mail could be delivered in error, or left.

- Check your local post office and let them know you are expecting a package but you haven't received it.

If it has been 10 days since it was mailed please contact us.

Where is my International order?

We ship from Australia, so all orders outside of Australia are international.

International orders take between 10-30 business days to arrive after dispatch. If you are worried about your order and it has been 4 weeks since it was mailed, please:

- Check with your neighbours

- Check all the places your mail could be delivered in error, or left.

- Check your local post office and let them know you are expecting a package but you haven't received it.

If it has been 6 weeks since it was mailed please contact us.

How are our pins graded?

We have 2 grades of pin:

Standard Grade: Standard pins are good-quality pins, but may have very minor flaws, including tiny specks in the enamel or plating, small scratches, etc.
Second Grade: Seconds pins are less-good quality pins, but not terrible, they could have multiple minor flaws or bigger flaws.