BlackCatStitches' Shop Announcement

There are some fun new items in the works for 2016! Personalized bandanas, vinyl decals, coffee coasters, maybe some placemats for our furry friends. Stay tuned!

Follow along on Facebook and Instagram to find out which markets we'll be attending, to play the occasional game for prizes, bid on charity auctions, and to see what the crazy black cats are up to!

Shopping locally? Some of my items can be purchased in Parksville at the lovely Soak Essentials gift shop - #4-180 Craig St., Parksville.

Our January charity is Catspan Registered Charity. Check out their Facebook page: https://www.facebook.com/catspan/

BlackCatStitches' Shop Policies

Welcome

Thank you for supporting my little business! I have always been a creative person and love expressing that creativity through crocheting and sewing.

Everything in my shop is handmade by myself, but I do accept creative input from Penny and Cooper, the two black cats, also known as The Bosses.

Payment

I accept Paypal, Visa, Amex, Mastercard, Discover Card, and Etsy gift cards.

Shipping

Please double check that your shipping address is up to date and correct.

Approximate Ship Times (from date of shipment):

Within Canada: Approximately 5-10 business days, on average*

To the USA: Approximately 7-14 business days, on average*

Overseas: Approximately 15-20 business days, on average* (Can take up to 4 - 6 weeks)

*These are estimates based on my experience and are not to be taken as a guaranteed amount of time for your package to arrive. While I will always have your order in the mail in the timely manner, I cannot control how long it will take for the post office to deliver your order.

I ship via Canada Post without tracking. If you would like to upgrade to tracking, please let me know before purchasing and I will add it to your bill. Canada Post charges approximately $16.50 for tracking to the U.S. on a small item like a sleep mask.

The shipping charges do not include any customs or duty charges (VAT) that may be due in a particular country. Black Cat Stitches does not control those charges and they are the sole responsibility of the person placing the order.

Please double check that your shipping address is up to date and correct.

Refunds and Exchanges

No refunds on eye/sleep masks given the nature of the product.

I will give refunds on items that are still in pristine, brand new condition. The buyer pays for return shipping.

I will NOT refund on an item that has been lost due to an incorrect or partial mailing address being provided. Please make sure your address has been entered correctly and is current.

I do want you to love your item you purchased from me, if you are unhappy with an item, please communicate with me, and I will do my best to resolve the problem.

Additional Policies and FAQs

PLEASE NOTE: All pieces are created by hand, so no two items are identical. That’s the beauty of the product! Please allow for slight variances from what is shown in the made to order photos.

Seller Information

Leanne Wicks
Lantzville, BC, Canada
bcstitches(at)gmail.com

Last Updated December 23, 2015