Black Rooster Vintage
BlackRoosterVintage's Shop Policies
I hope you found something you love and appreciate its history. You will be forever part of the story it has to tell. One day you will pass it on and the story will continue.
DIRECT CHECKOUT and PAYPAL are the most efficient payment options.
Within the continental USA I also accept PERSONAL CHECKS and MONEY ORDERS.
Your item(s) will be shipped as quickly as possible after cleared payment is received.
Please pay in a timely manner.
Paypal or Direct Checkout payment is expected within 2 days,
check or money order within 7 days.
Any invoice unpaid after 7 days may result in relisting the item(s).
LAYAWAY: Please contact shop for details.
Items are always from a smoke-free environment.
As etsy shipping profiles only allow for one estimated rate nationwide, transit to your location may cost less than what is charged. Any overage (greater than $1) paid for shipping to your destination will be refunded to you via PayPal. You will never be charged any additional fees if shipping to your location is greater than the rate listed on the item page.
I use PRIORITY MAIL, FIRST CLASS, or MEDIA MAIL depending on the item. My goal is to get your merchandise to you safely and in a timely manner. I will use PARCEL POST if it is most cost effective for the weight and size of the package, which may take up to 2 weeks for your item(s) to arrive.
I ship quickly - most always within 3 days of cleared payment - unless I am out of town for the week. (My shop page will notify you if this is the case.) If you have concerns about getting the item(s) by a certain date please contact me before you buy.
INSURANCE: Please request before making payment. I will send you a revised invoice with the corrected total.
I combine shipping whenever possible, only if it will not compromise the arrival condition of an item. Please see if the shipped 'with another item' price is available on the sale page but make note that I almost never ship medium to large artwork or ‘smooshable’ items with anything else as it may cause damage and is often not cost effective.
INTERNATIONAL SHIPPING: Please contact me with your address so I can calculate postage. I will happily send treasures across the wide world.
Once I ship your CAREFULLY WRAPPED item(s), I cannot be responsible for delayed, lost or damaged packages. If you purchase insurance be sure to save your receipt as you will need it to file a claim with the postal service (in the rare instance there is a problem).
Refunds and Exchanges
PLEASE THINK BEFORE YOU BUY. Refunds are given ONLY if the item is not as pictured and described on the Etsy sale page. I take great care in listing items for sale and would never purposely mislead or misstate condition, description or provenance of an item.
Vintage and antique clothing, shoes and hats are not returnable (for health & safety reasons and for the sometimes fragile nature of these items). Please carefully compare your measurements with those listed on the sale page. I measure carefully but measurements can vary depending on stretch or design of a garment. Condition is stated to the best of my ability. Vintage clothing, shoes and hats are sold 'as is'.
You must contact me for authorization before any item is returned. If approved, refund will be for full purchase price of item. Item must be mailed within 3 business days of receipt of item, in original packaging and condition. Buyer is responsible for return shipping.
All items are carefully inspected before packing and are shipped in the condition stated/pictured on the listing page.
Additional Policies and FAQs
If you are looking for something, I may just have it! My inventory is extensive and I will be happy to find and list something for you if it is, or becomes, available. Please don't hesitate to inquire.
Last Updated July 17, 2014