BlackbirdAndTheOwl

Handmade leather goods

Bielefeld, Germany · 963 Sales

BlackbirdAndTheOwl

Handmade leather goods

Bielefeld, Germany 963 Sales On Etsy since 2012

5 out of 5 stars
(262)

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Reviews

Average item review
5 out of 5 stars
(262)
pocodott

pocodott on Feb 26, 2016

5 out of 5 stars

Really beautiful clutch. Very happy with this product.

kimyunglee

kimyunglee on Jan 6, 2016

5 out of 5 stars

Good honest seller to deal with. Will order more from her in the future.

Ale Mazzonetto

Ale Mazzonetto on Dec 22, 2015

5 out of 5 stars

really pretty ! so excited to gift this for the holidays

View all 262 reviews

Shop policies

Last updated on March 31, 2015
Welcome to Blackbird and the Owl. We are hoping you will find some lovely accessories for yourself or friends and family.

Our hand-made products are done with care and love. Please note that our photos of our products are intended to provide the best representation possible, however colors, size, etc. may appear slightly different in real life than on your screen.

Accepted payment methods

  • Other Method
Payment
Blackbird and the Owl accept payments via PayPal.
Shipping
We ship your ordered items in water-proof envelopes and plastic sleeves. Usually goods get shipped within the next 1-2 working days after receiving the full payments. It might occur that due to personal circumstances (holidays, sickness, etc.) or special custom orders, goods need longer for production before they will be sent out to you. In these cases we will contact the buyers and let you know when the items will get shipped.


Estimated shipping durations
.Germany 2 working days
.United Kingdom 3-5 working days
.Europe 3-5 working days
.China 2-4 weeks
.Australia 2-3 weeks
.Rest of the world 1-2 weeks


Please note that all items will be shipped with a tracking number.

Be aware that delays can occur due to customs, local mail, weather and other circumstances. We cannot be held responsible for any delayed, lost or damaged packages. If you want your package to be insured please contact us to find out the cost.

For deliveries outside of Germany, there may be taxes and duties that you may incur from your local customs office. You, the buyer, are responsible for paying any and all of these fees.
Refunds and Exchanges
Blackbird and the Owl wants you to be happy with your purchase of our products and if you have any concerns after receiving your package, we would appreciate if you could contact us in order to correct any problems prior to leaving feedback.

If you would like to get a refund please return your purchase within 14 days after receipt of the goods. Once the item(s) have arrived in it's original condition, a full refund of the product will be issued.

Please be aware that you must pay for the return shipping and the original shipping costs will not be reimbursed. The refund is solely for the price of the purchased goods.

The above does not apply to custom-made products, which are non-refundable.

Please note that we cannot be held responsible for delayed, lost or damaged packages.
Additional policies and FAQs
Blackbird and the Owl are happy to customize any of your orders.

Custom Orders:
Altering existing items can easily be done by messaging us prior to purchase.

We will happily discuss the creation of a new design just for you. We can personalize a piece or make multiples for bridesmaids or special occasion gifts. Please contact us for possibilities. Since customized items are very personal, fully custom orders are non-returnable & non-refundable.

Wholesale:
Blackbird and the Owl are happy to take on wholesale orders. Please contact us on blackbirdandtheowl [!at] gmail.com for further information.