Announcement Happy 2017!!!
pocodott on Feb 26, 2016
Really beautiful clutch. Very happy with this product.
Our hand-made products are done with care and love. Please note that our photos of our products are intended to provide the best representation possible, however colors, size, etc. may appear slightly different in real life than on your screen.
Accepted payment methods
- Other Method
Estimated shipping durations
.Germany 2 working days
.United Kingdom 3-5 working days
.Europe 3-5 working days
.China 2-4 weeks
.Australia 2-3 weeks
.Rest of the world 1-2 weeks
Please note that all items will be shipped with a tracking number.
Be aware that delays can occur due to customs, local mail, weather and other circumstances. We cannot be held responsible for any delayed, lost or damaged packages. If you want your package to be insured please contact us to find out the cost.
For deliveries outside of Germany, there may be taxes and duties that you may incur from your local customs office. You, the buyer, are responsible for paying any and all of these fees.
Refunds and Exchanges
If you would like to get a refund please return your purchase within 14 days after receipt of the goods. Once the item(s) have arrived in it's original condition, a full refund of the product will be issued.
Please be aware that you must pay for the return shipping and the original shipping costs will not be reimbursed. The refund is solely for the price of the purchased goods.
The above does not apply to custom-made products, which are non-refundable.
Please note that we cannot be held responsible for delayed, lost or damaged packages.
Additional policies and FAQs
Altering existing items can easily be done by messaging us prior to purchase.
We will happily discuss the creation of a new design just for you. We can personalize a piece or make multiples for bridesmaids or special occasion gifts. Please contact us for possibilities. Since customized items are very personal, fully custom orders are non-returnable & non-refundable.
Blackbird and the Owl are happy to take on wholesale orders. Please contact us on blackbirdandtheowl [!at] gmail.com for further information.