Blackbirddesignhouse
Shop policies
Last updated on
February 4, 2011
Each piece I produce is 100% created by hand and hard work. No machines, no chemicals. Just wool, soap and water.** **Completely enamored with the sculptural quality of wet wool I use an ancient textile technique called wet felting. All of my items are first knit by hand using 100% Merino Wool. They are then put through the felting process, which is done entirely by hand, then dried on molds outdoors in the California sunshine.
**This is a very eco friendly product. Wool is a perfectly-renewable resource and felting by hand uses very little water and zero electricity.
**This is a very eco friendly product. Wool is a perfectly-renewable resource and felting by hand uses very little water and zero electricity.
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Due to the custom nature of each piece I don't issue refunds or accept exchanges. That being said I want you to be happy with your item so if there is a problem with it please notify me within 7 days of receiving it so we can work towards a solution.
Payment
I'm happy to accept PayPal. Please remember that even if you don't have PayPal you can still pay through it using a credit card. If you live in California then sales tax will be applied at the time of purchase.
Shipping
All domestic orders are shipped USPS priority mail. Insurance isn't included, however if you'd like to add it please let me know at the time of checkout so I can adjust your invoice.
All international orders are shipped USPS International First Class.
All international orders are shipped USPS International First Class.
Additional policies and FAQs
If you're a retailer and are interested in my work I'd be happy to discuss wholesale options with you. I also welcome any custom orders.