BlackboardBold

Truly Vintage

Colorado, United States · 8 Sales

BlackboardBold

Truly Vintage

Colorado, United States 8 Sales On Etsy since 2012

0 out of 5 stars
(6)
Shop owner

Abby H.

Contact

Announcement   Truly You. Truly Vintage. Take a look. Sneak a Peek.

Announcement

Truly You. Truly Vintage. Take a look. Sneak a Peek.

Abby H.

Contact shop owner

Abby H.

Reviews

No reviews in the last year

Anonymous on Dec 9, 2012

5 out of 5 stars

thanks!

Anonymous on Dec 2, 2012

1 out of 5 stars

Had to go through an extensive paypal claim catastrophe to get my money back from these people because they cancelled my order and did not refund me. nDONT BUY FROM THEM!

Anonymous on Dec 1, 2012

1 out of 5 stars

Have tried to contact this client about a purchase that has not arrive for almost a week now and have had no response, very disappointed. n

View all 6 reviews

Shop policies

Last updated on July 8, 2012
We love to combine shipping! Save a bundle by contacting us before purchasing.

Hi there... We are happy to see you! We love vintage and we're guessing you do too, so please feel free to look around. Have fun and have a great day:)

Accepted payment methods

  • Money Order
  • Check
  • Other Method
Payment
We love to combine shipping! Save a bundle by contacting us before purchasing.

Hi there... We are happy to see you! We love vintage and we're guessing you do too, so please feel free to look around. Have fun and have a great day:)
Shipping
We use USPS Priority for most orders, which includes tracking and delivery confirmation. For heavy or awkward items we may choose another carrier in which case we'll contact you via PayPal when we print out your shipping label.

International purchases (on items under 4 lbs) will be shipped via USPS First Class International which is by far the least expensive, but also the slowest and there is no option to purchase insurance. So far we haven't lost a single international package (knock on wood) but some have taken as long as three weeks depending on location, holiday shipping, etc.
Items weighing over 4 lbs will be shipped International Priority. Your item will arrive much sooner, but if you're not located in North America the cost of shipping can get pretty pricey. If we UNDER calculated the cost of shipping (by more than a few dollars) in one of our listings, we reserve the option to cancel the purchase and correct the item listing. We will save the item and contact you to repurchase it if you like, with the correct shipping cost.
Likewise, if we OVERcalculated the cost of shipping by more than 2 dollars we will refund your PayPal account when we print your shipping label.
Refunds and Exchanges
The items for sale in our Etsy shop which means they are a minimum of 20 years old and used (unless the listing refers to the item as "mint" or "new"). There are bound to be some signs of age. We do our best to describe the condition, but please look at the photos carefully and ask any questions you may have before purchasing.

We want you to be happy with your purchase, so we try to look at each transaction on a case by case basis and be flexible. In general, our refund and exchange policy is as follows:

We cannot refund shipping costs.
We will take every possible step to ensure that the item is safe and reduce the chances that an item will be damaged in transit. That said, things do happen.
If an item arrives damaged please contact us with photos asap. It's no fun to receive a broken item in the mail and we will either give you a refund (minus shipping costs) or you can exchange for an item of equal value in our shop (shipping paid separately).
If you purchase a set of items (e.g. a set of glasses for $20) and some, but not all, of the items arrived damaged, we will refund you for the damaged items but not the items that arrived intact. That means if 2 of those 4 glasses arrive broken we will refund you $10 but not the full $20.
We are shoppers who purchase things online too, and we will treat you the way we would expect to be treated and handle any issues accordingly.
Just keep the lines of communication open and let us know if "a stitch goes awry" haha!