Handmade, Illustrations & Craft Supplies
Blackcabbit's Shop Policies
I accept PayPal only. Payment is due at the time of purchase. Unpaid items will be cancelled and re-listed if payment is not received after 3 days.
Upon the receipt of your payment, I will ship the item(s) by Japan Posts (JP) within 48 hours (Monday to Friday). Unless stated otherwise on the product description, JP Airmail will be the default shipping option. This service will take approximately 7 to 8 working days to arrive at most destinations. In some cases, it may take longer due to the handling system of the destination country.
Other shipping options:
*SAL (Japan Post's Economy Air) is an economical but slower option. Shipping to most countries takes about 2-3 WEEKS.
*EMS (Express Mail Service) is also available upon request. This is an option with relatively high rate but fast delivery time (within 2-4 days), and comes with insurance and tracking.
By default, I will ship to the address that you have provided to PAYPAL. Please ensure that your address is correct. If you want the item(s) sent to a different address, kindly inform me in advance.
I am happy to combine shipping for multiple orders to reduce cost for my customers whenever possible. Please EMAIL ME IN ADVANCE and let me know which items you want to buy. I will then prepare a customized listing specially for you.
***Special Notes: (A) Combined shipping must be shipped to a single buyer with the same address. (B) Customers who did not email in advance, will have to pay according to the "if purchased with another item" shipping (Secondary Shipping Rate).
Customs Duty & Tax:
Please be aware that international shipments are subject to opening and inspection by customs authorities. I will provide accurate product information to Japan Post to facilitate customs clearance and compliance with local laws. Gift items are no exception. If your country requests additional charges for customs fees and import duties, it must be borne by you as I have no control over these charges and cannot predict what they may be.
Your item(s) will definitely be packaged with great care and pride, and I will use recycled packaging materials whenever possible.
Refunds and Exchanges
For Handmade Items:
Having you satisfied and equally excited about my works is of utmost importance to me. If any problem arises, please email me immediately and I will do my best to rectify the matter. Returns are acceptable, but exchanges are on a case-by-case basis. Especially handmade works, which are impossible to recreate exactly the same. I do ask that you return the item to me within seven days. Upon receipt of the item, you will have a full refund of the item purchased (minus the shipping expenses).
For vintage finds, craft supplies or used books:
Due to the nature of these items, I do not accept returns. The items will be sold AS-IS. Please do not buy if you are not confident of the items. Any enquiries regarding the products are welcome before buying. Nonetheless, please do not worry as I used to sell similar items in eBay (Singapore) with 100% positive feedback. (See my feedback ratings at http://bit.ly/EbaySeller) ^_^
Kindly note that I cannot be responsible for lost shipments, goods destroyed or damaged by customs inspection or during shipping. If you require insurance and tracking, please request for EMS shipping before checkout.
Last Updated February 4, 2011