BlingNThingsbyPenny's Shop Policies
Welcome to my online shop. I hope you enjoy my designs as much as I enjoy making them. Each item is handcrafted by me with love & care.
Please note that all my items are hand-made and slight variances may occur. No two items are exactly alike and with a few exceptions like the Angel and Christmas Tree Earrings, I only make one as I tend to get bored mass producing. So check back often....you never know what may show up!
Customer Service is very important to me, so if there Is ever anything you would like to communicate to me please message me and I will be more than happy to help you the best I can!
All earrings come with rubber stoppers to prevent the loss of your beautiful earrings. Also, I can swap out earwires with Surgical Stainless at no additional cost if you have an allergy...Please message me and I will be happy to accommodate your special need.
If your purchase is a gift & you would like a little card sent along, please let me know what you want it to say & i will include it with purchase. Please be sure to include the recipient's address if you would like me to send it directly to the lucky person.
I accept PayPal. You can also use your credit card thru PayPal without opening an account. Just use easy to follow directions.
All California clients pay sales tax.
I ship USPS with delivery conformation. 1-5 days after payment is received. I will e-mail you when I ship your item(s) and give you the conformation number.
I am more than happy to ship internationally, please message me for a price on shipping. Buyers are responsible for any and all duties and customs charges that may be incurred. I cannot be held responsible for items that get held up or lost in customs. It is unlikely that this will happen, but just in case.
Refunds and Exchanges
Customer satisfaction is very important to me and my #1 priority. If for any reason you are not satisified with your order please message me immediately and I will do my best to resolve the problem.
No refunds on shipping costs.
In the case that something needs to be returned, the customer pays for shipping.
Additional Policies and FAQs
All "SALE" items are FINAL sales. *In this case, "SALE" does NOT apply to Black Friday/Cyber Monday week-end discounts* ( sometimes the "rules have to be bent, a little)
If you would like a custom order please message me and I will do all I can to accommodate you.
Last Updated February 1, 2014