BlueBellaDonnaShoppe

At this time, I don't accept custom or personalized orders.

All orders are carefully, and beautifully wrapped & packaged, and ready for gift-giving.

Please note: Since each customer receives an order confirmation (invoice) in your email, I do not include a paper invoice in your mailed package. If you would like a paper invoice, please let me know.

If your order is a gift, and you would like a short note included in your package, just let me know how you would like it to read in the "Add an optional note to seller" section at check-out.

At this time, I do not offer wholesale.

Please see individual listings for care instructions.

Please see individual listings for shelf life & storage of items.

All Pennsylvania residents will be charged 6% sales tax.

Because of new sales tax laws, some customers living in certain US states may be subject to pay sales tax on purchases due to local sales tax laws.

I don't accept returns, exchanges, or cancellations, or give refunds; however, please contact me if you have any problems or questions so that issues may be rectified based on each individual situation. My customer's happiness & satisfaction with their products are one of my top priorities.

But do keep in mind, sale items AND some other items, such as fragrances, and bath-beauty-body products (etc.), CANNOT be returned, refunded, exchanged, or cancelled under any circumstances.

Due to covid-19, there may be delays. I apologize for this inconvenience.

At this time, I only ship to the USA and Canada.

The time that is needed to prepare an order for shipping varies; for details, see each individual item. Although, once items are shipped, most US orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. Canadian shipping delivery times may vary between 2 and 12 weeks.

Once a package is in the position of the shipping company, I am not responsible for lost packages, or damages to or delays of your parcel.

All International customers (Canadian) are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs.

If at any time you have questions, concerns, or problems with or about your order, please convo me here on Etsy, or contact me at donna.m@bluebelladonna.com.

NOTE: Although my business is run online and my shop can be accessed 24/7, my studio office is only open on Thursdays and Fridays for customer service and order processing. My studio office is closed on all Mondays, Tuesdays, Wednesdays, weekends, and holidays; all orders placed during these times will be processed on the next business day of my return. Vacation and emergency closure hours will be posted when applicable.