Kristen Hall on Oct 21, 2014
I am so pleased with my purchase. It's absolutely gorgeous! Great quality as well. I ordered on Friday & received my package on Monday. This is probably the best purchase I've made through Etsy. Would highly recommended!
Accepted payment methods
In the rare event that your order arrives damaged, please contact me immediately. Provide pictures of both the item and the packaging. Orders are packaged with care. I will not accept responsibility for damages due to mishandling by the postal carrier.
In the event that you provide the wrong address or fail to collect your order from the post office, please contact me. If you still want your order, you will have to pay additional postal charges at the current rate. If you want a refund, your order is subject to 20% restocking fee. That means that 20% of the order and shipping costs will not be refunded.
Shipments are mailed via USPS and contain a tracking number. The tracking number is given to you via email when your order ships. Contact your local USPS office for tracking and tracing your package.
Refunds and Exchanges
Due to the nature of this product and hygiene concerns, I do not accept returns. I do offer replacements and refunds when necessary. Please remember that my soaps are handmade. Color and fragrance variations occur. If you have any concerns about the product you received, please contact me.
FABRIC CRAFTED ITEMS
May be returned if a defect in workmanship is found that prohibits usage. Please send email before mailing return. Refunds will be issued based on item cost. Shipping is not refundable.