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BlueRidgeRetro's Shop Policies

Welcome

Welcome to Blue Ridge Retro!
I want all of my customers to enjoy their shopping experience, so please read all of my policies carefully. Any questions? Feel free to send me a convo anytime!

Payment

I accept Paypal and Visa, Mastercard, American Express, and Discover through Paypal. All credit card options are available by simply clicking the Paypal button. You don't need to sign up for PayPal to use it.

If Etsy is new to you, here's a helpful little guide-
http://www.etsy.com/help/article/339

Here's a link to info about paying by credit card through Paypal:
http://www.etsy.com/help/article/361

Virginia state residents will be charged 5.3% sales tax at the time of checkout.

Shipping

I try to ship within a few days of your order. If you need something quicker, let me know. All shipments will go out after your payment is received.

I use USPS First Class, Priority, or Parcel Post. Larger items may be shipped UPS. I am happy to ship internationally; a quote from the USPS will be given before purchase. Please note that I am not responsible for lost or damaged packages. I take care in packaging each item to ensure that it will be safe throughout its travels. I am not responsible for packages once they leave the U.S.; all fees and taxes related to customs are the purchaser’s responsibility.

If packaging and shipping paid is more than $1.00 in excess, I will give a refund. Insurance may be required on some breakables and will be included in the original shipping cost. Recycled packaging will be used whenever available.

If you live in either Rockingham or Augusta County in Virginia, we can work out a delivery option to save you on shipping. Please send me a message for more info.

Refunds and Exchanges

I do not accept returns unless I have grossly misrepresented the item (which I try very hard not to do). Please convo me within 7 days if you are not satisfied. Buyer will pay return shipping, so please think before you buy!
Refunds will be given for broken items without insurance on a case by case basis.
Please include a photo of the package as it was received and the damage with your email.
I cannot be held responsible for items lost by the USPS. Please check with your local PO first or tracking through Paypal.

Additional Policies and FAQs

All items are sent from my smoke-free, dog-shared home. I admit that I do not know everything about everything. If I have made a statement that you know to be incorrect or if you believe something has slipped by me that is not vintage, please let me know immediately so I can verify and correct.

Last Updated February 1, 2014