BlueWaveInk

If the item hasn't been sent to our production partner yet, yes we can still change it for you.

If it's already in production, unfortunately, no.

Please contact us immediately to see if we can make changes for you, most people notice it right after they order and we can get it switched for them pretty easily.

Most of our orders are shipped within 3-7 days. Occasionally, orders can take up to 14 days to ship. Once your order is shipped, it usually takes about 2-4 days for delivery.

Please note that if you order multiple items your items may ship at different times and arrive separately.

Your t-shirts may smell like vinegar when they first arrive. Don't worry, this is not unusual; the smell is easily removed by simply washing the garment.

The smell is caused by a fixation agent applied during the printing process and it's not permanent. Fixation agent (sometimes known as pre-treatment) is used for all Direct To Garment prints. It helps the ink bond with the fabric, and without it, the ink would flake off the garment.

If we (the seller) made a mistake on the shipping address, we will have another one made and sent out to you right away.

If an item has shipped to an incorrect address provided by you (the customer), you need to contact USPS or DHL with your tracking number to have it rerouted before it’s Delivered.

If it has already been delivered, there is no way for it to be retrieved it at that point. You (the customer) will need to reorder the product due to the fact that we use production partners to help us print and fulfill our products, and we do not keep any stock on hand.

All of our items are printed on-demand (they do not exist until you order them); we do not keep stock of any item.

Occasionally, your order could take a couple of days longer than expected.

Usually, the reason for this is a temporary stock shortage for the required garment, or your order may have failed the post-production quality check (in this case, they have to be reprinted).

Any of these issues could add 2 to 7 additional processing days to your order.

We will try our best to keep you updated if delays do occur.