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Frequently asked questions
What am I purchasing?
You are purchasing a digital download. No physical items will be shipped. Files will be available to download immediately after your purchase is complete.
What file format will I receive?
You will receive high-quality PNG files with transparent backgrounds.
All files are 300 DPI and 3000 x 3000 pixels, making them suitable for both digital and print projects.
How do I download my files?
After purchase, your files can be downloaded from:
Your Etsy account under Purchases & Reviews
Or directly from the confirmation email sent by Etsy
If you experience any download issues, please reach out and we’ll be happy to help.
Can I use these designs for commercial use?
Yes — designs may be used for personal projects and small business use, including physical and digital end products.
However:
Files may not be resold, shared, or redistributed as-is
Designs may not be claimed as your own
Files may not be used to create competing digital clipart sets
If you have questions about licensing or intended use, feel free to send a message.
Can I edit the designs?
You may resize and incorporate the designs into your projects as needed.
However, altering the files for the purpose of reselling them as standalone graphics is not permitted.
Do you offer refunds or exchanges?
Due to the digital nature of our products, all sales are final and refunds or exchanges are not offered.
If something isn’t right or you’re having trouble with your files, please reach out — we’re always happy to help troubleshoot or clarify.
Can I use these designs for social media or marketing?
Absolutely. Designs may be used for social media posts, marketing materials, websites, and promotional graphics as long as the files are not shared or redistributed.
Do you accept custom requests?
At this time, we focus on curated collections and do not offer custom design requests. New designs and collections are added regularly.
Who can I contact if I need help?
You’re always welcome to send a message through Etsy.
We aim to respond promptly and provide thoughtful support whenever possible.