Handmade ceramic beads, pendants, charms & jewellery
Bohulleybeads' Shop Policies
Welcome to Bo Hulley Beads, and I hope you enjoy your purchase as much as I enjoyed making it.
I am able to take payments by PayPal, Direct Checkout and Etsy Gift Cards.
For custom orders I may require payment in advance.
I ship by 1st class Royal Mail post within 2 working days although in reality I make every effort ship the same or next working day.
International orders can take between 1 to 3 weeks to arrive, occasionally longer.
Insurance or tracking is not included, but I am very happy to arrange it for an extra cost, please contact me if you would like to add this option.
All or any custom charges to be the responsibility of the customer.
Refunds and Exchanges
You have a 14 day (from receipt of goods) right of cancellation or return. If you have just changed your mind and the goods are not faulty I will issue a full refund minus the postage costs.
If the goods are faulty I will refund postage and also cover return postage.
If the goods are not faulty but are showing signs of use or wear I will deduct a percentage of the refund as appropriate.
The returns policy does not apply to any custom made orders unless faulty.
If you do wish to return an item please contact me via an Etsy convo or download and use this cancelation form if you prefer:
Additional Policies and FAQs
All my beads, pendants and charms are fired at least twice, and are pretty tough! However, they are ceramic, and like any china or ceramics may chip or break if dropped on a hard surface, floor tiles etc.. If buying for children (not reccomended) please use normal parental guidance and be aware of dangers of swallowing, breakage etc..
All items are glazed and smooth on both sides unless otherwise stated. If in doubt please contact me - I am always very happy to hear from you.
70 Upton Road
Isle of Wight
bo.isaac [!at] btinternet.com
Last Updated June 15, 2014