Announcement Hello and Welcome to Bonjour Poupette! Every item listed in my shop is ready-to-ship and will be sent within 1-3 business days. If you are looking for something that is sold out, let me know - I may be listing another one soon, as I'm always creating new pieces for the shop. Contact me if you are interested in a customized sculpture.
Hello and Welcome to Bonjour Poupette! Every item listed in my shop is ready-to-ship and will be sent within 1-3 business days. If you are looking for something that is sold out, let me know - I may be listing another one soon, as I'm always creating new pieces for the shop. Contact me if you are interested in a customized sculpture.
Ashley Hampton on Jan 18, 2017
Sofie did an amazing job, definitely above and beyond expectations!! I sent a conversation asking for a custom order of 2 cats and explained the reason of being a christmas gift for my mom. She immediately responded accepting the order and asked specific questions about the cats, even giving excellent recommendations on what to describe to help her. I can't thank you enough Sofie, words can't describe how perfect the 2 angel cats are. I will for sure keep this Etsy shop in mind for all of my future figurine needs! Thank you!!! :)
moonlightkiss02 on Jan 15, 2017
These are so adorable and surprisingly high quality! They have a really nice weight to them and are taller than I realized they would be. I absolutely love them.
dtchitwood on Jan 12, 2017
Great response time, quick delivery, and the packaging really went above and beyond. As for the item itself, it was even better than I was expecting from the picture. Hands down, this was one of my best Etsy experiences.
Welcome to the Menagerie of Inscrutable Magic
"Bonjour Poupette" is what your French fairy godmother says every time she greets you, with a smile on her face.
"Bonjour Poupette" could be translated as "Hello Little One" but to me it means that you are recognized and loved, right now, for all that you are.
And yes, "Bonjour Poupette" is a menagerie of enchanting little animal people - 'Habitants délicats des forêts de nous-memes. (Sensitive inhabitants of the forests of ourselves.)' - Jules Supervielle
My Poupettes are spirited renditions of animal people and other magical creatures. Every figurine has a unique personality that emerges as I work, which truly makes them one-of-a-kind. Indeed, they have evolved over time and will certainly continue to do so. This is why I take the time to photograph each figurine, list them individually and only make items to order by request. I list new figurines regularly and make a limited number of custom orders each month.
Each figurine is made one at a time, by hand. I sculpt them with a premium, non-toxic, heat-cured, polymer-based modeling compound. I custom blend the polymer with pigment, mica, and metallic leaf to create unique colors and textures. Although polymer can be painted, I prefer the challenge of creating color variations through meticulous layering and blending of the material itself and rarely use paint. Properly cured polymer is an exquisite archival material and you can expect your Poupette to endure for generations.
Bonjour Poupette was a Featured Shop on the Etsy Blog: https://blog.etsy.com/en/2015/featured-shop-bonjour-poupette/
I've been honored to have photos of my figurines published in Mollie Makes Woodland Friends, and Polymer Clay: Global Perspectives.
My wedding cake toppers have been featured in The Vintage and Handmade Bride Magazine and The Etsy Blog: https://blog.etsy.com/en/2015/meaningful-wedding-details-made-just-for-you
You can subscribe to my seasonal newsletter here: https://tinyletter.com/BonjourPoupette
All artwork, text and images Copyright © 2010-2016 Sofie Skein-Hall
Owner, Sculptor, Shopkeeper
Bonjour Poupette is my full-time occupation. I am personally responsible for every facet of this shop: sculpting all the Poupettes from start to finish, photography, all communications, and shipping. I look forward to hearing from you!
- Accepts Etsy gift cards
Returns & exchanges
- Custom or personalized orders
- To communicate with you about your order
- To fulfill your order
Frequently asked questions
Custom and personalized orders
I accept a limited number of custom orders every month. I require payment to schedule the shipping date and I send photos when it is completed. Please contact me for more information.
I am happy to offer a payment plan by request. Contact me for more information.
My figurines are made of non-toxic polymer and are not painted or varnished, as the pigment is permanently suspended in the polymer. Therefore, they can stand directly on a cake and won't be damaged by, or damage your cake. They are waterproof, and can be carefully hand-washed with a gentle soap as needed. For minor repairs, I recommend using a cyanoacrylate (super glue) gel for minor repairs (I prefer Loctite Gel). If a figurine arrives damaged from shipping, I will repair or replace the figurine depending on the amount of damage. Simply let me know and ship it back to me, preferably in its original packaging.
Gift wrapping and packaging
All of my figurines will arrive in a handsome gift box with a descriptive card, ready for giving or receiving! I'm happy to include a gift tag or your message to the recipient by request.
Shipping Processing Time
I ship all orders (with the exception of custom orders) within 1-3 business days of purchase. If you are on a tight deadline - let me know and I can usually ship the next day. I ship Mondays and Thursdays (with the exception of USPS holidays) unless otherwise noted in my shop announcement, at the top of my shop's homepage: http://www.etsy.com/shop/BonjourPoupette.
Domestic Shipping (U.S. Addresses)
Shipping to U.S. Addresses takes from 2-5 days, depending on the shipping mode selected at checkout. All of my shipments include a USPS Tracking Number which is automatically sent via e-mail as soon as the package has shipped. Priority Mail packages are automatically insured up to $100. Signature Confirmation is required for purchases over $50 and shipping to apartment buildings to prevent theft. Priority Mail Express Shipping is available at checkout and takes 1-2 business days to most destinations.
You will receive an invoice/receipt for your order through Etsy. I only include paper invoices for international orders. If you would like a paper invoice, just let me know and I'll be happy to include one.
All customs forms are accurately labeled 'Merchandise' with the actual cost of the item in compliance with international law. PLEASE NOTE: I cannot mark international items as "gifts" or alter the cost of goods.
Delivery to addresses outside of the U.S. usually takes between 2-6 weeks, depending on the type of shipping selected at checkout. Be advised that actual transit times vary by destination and are not guaranteed. In my experience, parcels shipped to countries in Central America, South America and Africa can take up to four months to arrive. For these countries, I highly recommend purchasing Express Mail shipping at checkout, which will expedite shipping.
The best way to communicate with me is through Etsy Conversations, rather than email or telephone. I check messages every day and always send replies within 24 hours.