BrynhildrShoppe

AMULETS AND CRYSTALS - We do not give refunds on these purchases however, If you are unsatisfied with your purchase please contact us within seven days and we will work to satisfy your concerns. We carry quality amulets and talismans and we insure that a quality product leaves our shipping room. We search for the most unusual crystals and stones and we try to represent them as accurately as possible so that you can see the size, color, clarity or quality.

SOAP - We do not offer refunds on these products. We do not make any medical or allergy claims concerning our soaps. The FDA does not require specific labeling of ingredients for soap however, we choose to provide a list of ingredients so that you may make an informed purchase. Please use caution if you have very sensitive skin,allergies or other skin conditions. While using all natural soaps and specific ingredients have been found to improve these conditions, it is up to the individual to choose to try natural soaps as an alternative soap. As we already know, all natural does not mean that the product will not produce an allergic reaction or skin irritation. Nuts are an all natural product but many people are highly allergic to them!

EXTRACTS - We do not accept returns on extracts. If we have mistakenly shipped the wrong item, please contact us and we will resolve the issue as soon as possible. The FDA requires that vanilla extract or any other "extracts" contain 35% alcohol by volume. The products we have created meet or exceed these guidelines and the different alcohol's used to create our extracts provide for the unique flavor. Please be aware that the extracts you purchase contain alcohol and store accordingly.

DECOR, GIFTS - We do not offer a refund on these items (except in the case of shipping damage see below). We do our best to accurately describe our items. We also provide photographs so that you can see the item, the color and we give dimensions where appropriate. Different computer monitors or viewing devices may cause variation in color and clarity. Please call us if you need further details on any item you wish to purchase.
If your item has been damaged in shipping, please contact us immediately so that we can make a claim to the shipping agency and get a new product or a refund to you as soon as we can. Many of our items are one of a kind and therefore we may not be able to replace it, in this case a refund will be issued within 3 business days after the item has been returned to us. You will receive an email from us when your refund has been issued.

PAINTINGS AND ORIGINAL ARTWORK come with a Certificate of Authenticity as well as Copyright information to cover the original painting. Photographs of the artwork represent the artwork as well as a photograph can. Colors may vary slightly from what you see on your computer screen but we represent the artwork as professionally as possible. We give the dimensions of each piece which the the finished stretched work so that you can select your own frame to suit your taste and your decor. There are no refunds on original artwork. If your item is damaged in shipping, please contact us immediately so that we can determine the best way to satisfy your needs.

FURNITURE - All sales are final and all furniture is sold as is. Our furniture has been rescued and most often found in bad shape. We restore, refinish and repurpose but we do not strive to make them perfect without blemish. Many of the blemishes are part of the character of the piece. We represent the condition as best and we believe that there is beauty in imperfection. They are definitely original, quality pieces ready for your home.

If you need to cancel your order for any item please contact us within 24 hours of placing your order.

We accept credit cards and PayPal. Orders will be shipped within 1-3 business day of receipt of order and payment with the exception of original artwork or furniture which takes 3 business days (to accommodate special packaging).

We will notify you when we have received your order and payment and again when your order has shipped (usually within 1 -3 business day except for paintings which take extra time for packing and shipping).

We will use USPS for all extracts, home decor and gifts. We will use UPS or USPS for all original artwork (depending on best shipping cost). Please notify us within 24 hours if you need to make a change to your order or shipping method. We will upgrade shipping upon request.

FURNITURE:
* Local Delivery within 20 miles of Pueblo West Colorado is free. Please call, convo or e-mail us to arrange delivery time.
*Delivery within our area but outside of local can be arranged for a small fee. Please contact us before purchase to get a quote and to arrange delivery time.
*Currently we do not offer shipping. If you would like to have your purchase shipped you will have to contact shippers on your own. Please be sure to insure your piece and get several quotes as it can be expensive. We will be glad to assist in any way we can.

THE QUICKEST AND MOST ACCURATE WAY TO CONNECT WITH US IS CONVO US OR EMAIL US. WE ARE USUALLY WORKING AND DON'T ALWAYS HEAR THE PHONE. :)