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BornAtHomeToys' Shop Announcement

**To all of our customers that ordered the fishing sets for Christmas: we apologize for the series of delays that caused your item to not arrive on time. We did everything we possibly could to remedy the many issues, but in the end it still was not enough. We are deeply saddened by this. We have fixed some of the issues (new suppliers) that caused the delays and by doing so will be able to offer better service from this point on. We hope that you will give us another chance. Thanks.**


Most of the items we sell are made to order. Your order will ship 7-14 business days from the time of purchase. Please be understanding of this while we put time and quality into your unique, hand-crafted item. The processing time is clearly listed above the shipping prices. Overlook at your own risk. : )

Welcome to Born At Home Toys - where every toy is born at home! We create hand-crafted, earth-friendly items by using sustainable and local hardwoods & non-toxic paints/finishes/glues. Our toys are purposely non-gender specific. We hope our simple and durable designs stimulate your child's imagination and inspire them to make the world a better place.

To see more of what we create, visit our website @ http://www.BornAtHomeToys.com

If you have any questions, please contact us by clicking the "Contact" link on the left.

We are happy to ship internationally - simply convo us so we can figure out shipping rates.

We welcome you to:

See our shop policies: http://www.etsy.com/shop/BornAtHomeToys/policy?ref=shopinfo_policies_leftnav

Follow us for updates and specials: http://www.twitter.com/BornAtHomeToys

Follow us on Pinterest: http://pinterest.com/bornathometoys/

Our other shop:
http://FaitEnsemble.etsy.com

Item Reviews

Average Item Review

(32)
    • Reviewed by kajeclarke on January 8, 2015
    • Under the Moon Fishing Set

      My son adores the fishing pole and I appreciate the quality, that earns 5 stars, however the experience receiving it was below par. It took a month to receive the package and missed xmas by a day. I was told to pick another product as a refund and apology – I have yet to hear back...and it has been nearly three weeks since that conversation took place.

      Response by Rebekah and Chris (shop owner)

      Cause of delay was that vendor sent us wrong size supplies. In turn, ended up making order take much longer than it should have. To make up for delay, I overnighted order, in hopes it would arrive in time for Christmas. Instead, UPS left order sitting on their counter (tracking conveyed this, if proof is needed) & order did not arrive for two days. In hopes of making it up to customer, I told her she was welcome to pick item from shop. She chose another fishing set. Before I could mail I needed to deal with mistake made by supplier as I literally had no supplies. If customer was concerned about wait time for the make-up item, she was welcome to converse with me. She did not. I had no way of knowing she was dissatisfied & would've gladly conversed. 2nd Item has since been sent. I am sad this order went this way.

    • Anonymous user Reviewed by Anonymous on June 12, 2013
    • Cherry Farm Truck

      Love, Love, Love this little truck! Our son plays with it all the time! Great craftsmanship, sturdy, smooth...all the best in a toy!

    • Anonymous user Reviewed by Anonymous on April 9, 2013
    • Riverwood Blocks

      THANK YOU SO MUCH! Such wonderful blocks that are already getting used :) And the magazine gift was great! We will definitely do business with you again.

    • Anonymous user Reviewed by Anonymous on April 3, 2013
    • Under the Moon Fishing Set

      Bought this for my 4yr old grandson. He loves it. Very well made and shipped quickly. Excellent experience!!!!!

    • Anonymous user Reviewed by Anonymous on December 24, 2012
    • Lavender Beeswax Wood Polish

      Good product, arrived as listed. Ordered December 4th, arrived December 22nd. Order well in advance.

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