BotanikaStudio

wooden signs, letters & wooden wall hooks, knife racks

Rzeszów, Poland · 3815 Sales

BotanikaStudio

wooden signs, letters & wooden wall hooks, knife racks

Rzeszów, Poland 3815 Sales On Etsy since 2012

5 out of 5 stars
(674)
botanicbotanic

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botanicbotanic

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Reviews

Average item review
5 out of 5 stars
(674)
View all 674 reviews

Shop policies

Last updated on May 28, 2018
Welcome to BotanikaStudio shop!
Thank you for stopping by and taking the time to look at my shop.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
As I pay a lot of attention to everything I create, I hope you won't be disappointed. In the event of a problem, please email me as soon as possible so that we can resolve any issues.

* Custom-made products cannot be returned.
Payment
Payment is accepted via Direct Checkout, which offers payment options including credit cards, debit/bank cards, Etsy gift cards, PayPal, iDEAL, Sofort or Apple Pay. Please feel free to contact me if you have any questions regarding payment.

Shipping
Shipping time
Delivery takes about 2-4 weeks depending on your location. All shipping times are approximate.

EUROPE: 10-14 business days
US, CANADA: 10-21 business days
AUSTRALIA, NEW ZELAND: 30 days

PLEASE NOTE! I am not responsible for any delays in shipping due to customs in your country.

TAXES
All international taxes & fees are payable by the customer.
Keep in mind that International orders may be subject to duties and taxes upon delivery which are outside of our control. It is our experience that orders shipped through a tracked method are more likely to incur fees, but are not exempt from customs, duties, or VAT.

SHIPPING POLICIES:
Our current production estimate is about 2 weeks from the time you place your order to the time it ships, though many orders ship much faster than that. The time it takes to ship an order varies according to the volume of orders we currently have processing.

Order ships via our local postal service and the postal service of your country. Packages typically arrive in 2-4 weeks. A tracking number is provided to you. If you need to receive your order quicker, please contact us and we will try our best to make that happen!

The cheapest shipping option for the US ($6-$8) are not tracked, so the number provided may not provide updated tracking information.

INTERNATIONAL SHIPPING - IMPORTANT( AUSTRALIA AND NEW ZEALAND):
Some of my items contain materials (moss, bark etc.) that are not allowed through customs in some countries. If you are interested in one of these items, please contact me. I can check on the restrictions for your country or I can exchange materials by using the artificial ones.
Additional policies and FAQs
CUSTOM ORDERS
I will be happy to make a custom piece for you at your request.
Custom orders may take 2 to 4 weeks to complete.

COLORS
Because of the variation of computer monitor displays, the colors you see on your computer may vary slightly from the actual item.