Bottletopboy

Table Confetti and Delicious Knitted & Crocheted Food

Canterbury, United Kingdom
3,470 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Items

3470 Sales
 

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bottletopboy

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bottletopboy

Reviews

Average item review
5 out of 5 stars
(323)
See reviews that mention:
Quality 27 Shipping 29 Customer service 10

About Bottletopboy

Sales 3,470
On Etsy since 2013

The Beginnings of Bottletopboy

We were first introduced to the world of knitted and crocheted food in 2007 when we found a picture of a crocheted donut pin cushion on line. We were looking for something completely different but it changed the way we saw knitting and crochet entirely and we haven't looked back since.

We used to make things for friends and family until we decided in 2013 that it was time to get organised, so we sorted all our scribbled patterns out properly. Now we enjoy coming up with new ideas and patterns to share with people so that they can make these fun items for their friends and family too!

More recently we have been drawn into the fabulous world of table confetti! Borne from a love of books and parties, we have once again combined 2 things to come up with something that we think is quite beautiful.

Shop members

  • Bottletopboy

    Owner, Maker, Designer

    We still love to knit. We still love to crochet. We still love food. But we're also quite keen on table confetti these days!

Shop policies

Last updated on April 10, 2020
Hello and welcome to our shop! Thank you for stopping by to check out our table confetti and knitted / crocheted pattern delights! All the knitted and crochet food patterns in our shop have been designed by us.

Please Note: We do not sell the completed knitted or crocheted food items in our shop - only the patterns. Photos used in our listings represent items made using our patterns.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Digital downloads
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
We do not accept returns on digital patterns or offer refunds once they have been downloaded as they can be so easily reproduced.

We are happy to refund any other item that you purchase from us, so long as you advise us within 7 days of receipt that you wish to return the item and we receive it no later than 14 days following that.

Returned items must still be in saleable condition when we receive them or we will deduct accordingly from the amount refunded. Once we receive the item we will process your refund to include original postage and packing charges. Buyers are responsible for paying return postage on returned items. We would strongly recommend you get proof of postage for your returned item so that if your package does not arrive safely with us, you can pursue a claim with Royal Mail.
Shipping
Digital Downloads
Once you have completed payment / checkout, a PDF of your pattern(s) will be available for you in the download section of your Etsy account so that you can print it / them. Printed copies of patterns will not be mailed / posted to you.

Physical Items
We post physical items as soon as reasonably possible and always within five working days. We will post to the address listed on your Etsy account unless you advise otherwise.

Items to the UK will be sent by Second Class post, estimated delivery time on this service is 2-3 working days, but this is not guaranteed. If you would prefer to upgrade to a quicker, First Class service, please select this option on checkout.

Items to the rest of the world will be sent by International Standard, estimated delivery time on this service is 3 to 7 days, but this is not guaranteed. Please be aware that Royal Mail do not consider an item as lost until 25 days after posting to some locations.

Our postage charges closely follow Royal Mail's charges plus the cost of any packaging used - we do not aim to make a profit on postage and packing.

If your package does not arrive within the expected time frame, please let us know so that we can work together on the best way to proceed. We always get proof of posting when we send packages, this enables us to claim compensation from Royal Mail if something does get lost in the post.

Please note that when purchasing from overseas (outside of the UK), you are responsible for any customs / fees / taxes that may be applicable to your purchase. Please make sure you are aware of any additional costs that may be applied before you buy as we cannot be held responsible for these costs or for any damage caused by customs officials.
Additional policies and FAQs
Please allow for international time differences when awaiting replies to messages.

If you require any additional information before purchasing one of our items, please feel free to convo us or email us at bottletopboy [!at] hotmail.co.uk.
Privacy
Privacy Policy
This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information We Collect
To fulfil your order, you must provide us with certain information (which you authorised Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order, for example), if you contact us directly.

Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect, use, and share your information, including:
1. As needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support.
2. If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law.
3. As necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as a) Providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and b) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
1. Etsy. We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
2. Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
3. Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 6 years.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
1. Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
2. Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons), we will generally delete your personal information upon request.
3. Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
4. Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Us
For purposes of EU data protection law, I, Andrew Burton, am the data controller of your personal information. If you have any questions or concerns, you may contact me at bottletopboy [!at] hotmail.co.uk