BouncingOffTheWalls

Hand Painted Wooden Nursery Letters and Room Decor

Cochrane, Canada · 715 Sales

BouncingOffTheWalls

Hand Painted Wooden Nursery Letters and Room Decor

Cochrane, Canada 715 Sales On Etsy since 2009

5 out of 5 stars
(215)
Shop owner

Kristina

Contact

BouncingOffTheWalls is taking a short break

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Note from shop owner We are currently on holidays until the end of the month. We will reply to all messages when we return.
Thank you!

Note from shop owner

Last updated on Aug 20, 2016

We are currently on holidays until the end of the month. We will reply to all messages when we return.
Thank you!

Kristina

Contact shop owner

Kristina

Reviews

Average item review
5 out of 5 stars
(215)
chelsea gillis

chelsea gillis on Aug 30, 2016

5 out of 5 stars

Great work on the name letters for our sons room!! Quickly done and high quality.

Becca Ward

Becca Ward on Aug 24, 2016

5 out of 5 stars

So happy with how our sign turned out! Great communication too. Highly recommend!

View all 215 reviews

About

Bouncing Off The Walls

Bouncing Off The Walls was started by me, Kristina in 2004 as a wall mural business.

The more I painted in client's homes and chatted to people about their children's rooms and decor I realized that there was so much more I could do than just murals.

In 2006 I painted my first set of wall letters and they were really the catalyst that set my business on the path it is on today.

Having trouble sourcing a reliable, good quality and CANADIAN supplier for wooden letters I learned to cut my own. For years I sat in a dusty garage hand cutting every letter that I also had to paint.

It wasn't long before the order load was more than my little hands and scroll saw could keep up with! Throw in having babies and raising kids at the same time and it was more than one person could manage!

With the business at an all-time high we made the decision to purchase a CNC (computer numerical control) machine which turned out to be the best decision ever made! (Also business saving!)

With the addition of Bobadoo, the name given our CNC by our oldest, my husband joined the business and he is now in charge of all the cutting allowing me to focus on the creative side of things. (and no more dust for me!) Bobadoo has allowed us to grow Bouncing Off The Walls in a way that hand cutting could never have allowed. We now supply our unfinished wooden letters to other businesses, we can get our unfinished and solid painted letters out in less than half the time it took before, we can do larger letters as big as four feet high and we offer consistent, high quality not seen in hand cut products.

We've only just tapped the surface of what Bobadoo can do. Over the next few years we will continue to learn and explore and offer new, exciting products that will be unique and of the same high standards that you have come to know and expect from us!

We are absolutely meticulous with our work and it is of the highest quality. You will know when you hold an item from Bouncing Off The Walls in your hand that we love what we do!


~Kristina and Brennan

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Shop members
  • Kristina

    Owner

Shop policies

Last updated on August 4, 2016
Welcome to Bouncing Off The Walls.

PLEASE NOTE THAT WE WILL BE TAKING HOLIDAYS FROM AUGUST 16TH TO THE 29TH SO ANYTHING ORDERED ON OR AFTER AUGUST 4TH WILL HAVE A BIT OF AN EXTENDED TURN AROUND TIME ADDED TO IT. COMPLETION DATES WILL FALL INTO SEPTEMBER.


Everything you see is cut and hand painted in house and made in Canada. We rarely carry stock so everything is made to order. Please always double check current wait times before you order.

TURN AROUND/SHIPPING INFORMATION: Current turnaround time varies depending on your order. Any UNPAINTED items will ship out within a 1 – 2 week time frame. PAINTED ITEMS (this includes connected names, rustic letters, monograms, barnboard signs and solid painted letters) generally ship within a 4 – 6 week time frame and ARTWORK items (letters with artwork painted on and growth charts) ship in an 8 – 10 week time frame. PAINTED ALPHABETS can take up to 12 weeks. See bottom of this email for a list of items and times.

Orders with more than two items take an additional 2 or 3 days per item. I cannot accommodate rush orders at this time. If your entire order is READY TO SHIP (it will specifically say so in the listing you ordered) it will ship in 1-3 business days. I work Monday through Friday, and often work late and on weekends to do the best I can to ship orders as quickly as possible. You are ordering custom, hand painted items that are made to order with the utmost care. Our process includes cutting your order, sanding it, applying a basecoat of paint, sanding again, applying as many as 3 more coats of paint and then a protective spray. Barnboard signs and Initital Name letters also require assembly with glue and drying time. Rustic and Shabby Chic items are hand distressed.

Please take a second to review your address. Obviously I can only ship to the address you provide and providing the correct address is your responsibility, but in rare cases people have been surprised by the shipping address they provided and disappointed when their package was delayed or lost. There will be a fee for reshipping any item that is returned with the wrong address.

Please note that we are located in CANADA. International customers are responsible for being aware of and paying any duties and taxes associated with their purchase.

I thank you for your business and appreciate your time. Please contact me if there are any questions or concerns with your item when you receive it so we can resolve any problems quickly. Thank you again!

•Custom painted artwork items (artwork letters & growth charts) - 8 - 10 weeks
• All unpainted items - 2 - 3 weeks
•Solid Painted (separate or connected letters), Rustic, Polka Dot, Two Toned, and Border Letters - 4 - 6 weeks
•Initial Names, Monograms & Barnboard Signs – 4 – 6 weeks
•Painted Alphabet Packages – 10 - 12weeks
*IF YOUR ORDER CONTAINS MORE THAN TWO ITEMS PLEASE ADD SOME ADDITIONAL TIME.

Kristina Vanderwater
Bouncing Off The Walls




Please note that I do not do copyrighted characters or exact matching of bedding. I specialize in unique designs that I create myself. I will not infringe on another artist work in any way. I can definitely create designs to coordinate with your bedding or theme but a direct copy is just that - copying.

You can also check out my Facebook page to get all the latest info: http://www.facebook.com/bouncingoffthewalls

Accepted payment methods

  • Accepts Etsy gift cards
Payment
I accept Paypal and credit cards through my Etsy shop.

Prices are as listed in shop and discounts are not available.

All payments must be received before order is processed or shipped.
Shipping
Bouncing Off The Walls currently ships World Wide using Canada Post Expedited or Canpar depending on your location. All parcels come with tracking and insurance.


Orders going outside of Canada may take as long as three to four weeks from the shipment date. I have no control over how long something takes to process through customs nor do I have control over any duties or customs charges that may incur.

I ship to your Etsy address unless you provide me with an alternative. If the address I am provided with is incorrect additional charges will apply for the package to be sent out again.

If you wish to have something shipped Express shipping please let me know and I can charge you appropriately. Prices vary.
Refunds and Exchanges
Returns are accepted on a case by case basis. Please contact me via the conversation option if you have any problems with your order and we can resolve things. Please leave feedback for actual feedback. I do my best to give top of the line customer service so I will always work with you to make sure you leave happy.
Additional policies and FAQs
Bouncing Off The Walls does not accept wholesale or drop shipping accounts.
Bouncing Off The Walls does not do trades at this time.
Bouncing Off The Walls does not participate in Blog giveaways.