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Reviews

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Quality 3 Shipping 2 Customer service 2
  • Anonymous on Mar 10, 2013

    1 out of 5 stars

    I ordered the Zebra Hot Pink Baby Boots on February 22, 2013 through Etsy.com. It was stated that the item is ready to ship in 1-3 days. On February 23, 2013, I received an email from Simply Sweet requesting the size boot I wanted. I immediately replyed on February 23, 2013 with my response. I received no futher communication form Simply Sweet and on February 27, 2013, I checked my Etsy account and found that the item had not shipped yet and was not set to ship until March 1, 2013. Since I had an event scheduled on March 3, 2013 that I needed the boot for, I sent an email to Simply Sweet and stated if I could not get the boots for the event on March 3, 2013, I would have to cancel. Simply Sweet sent me an email on February 27, 2013 which just said "It will ship tomorrow". I received the boots on March 4, 2013, a day after my event. I have decided to keep the boots because they are cute and they will be used, however, I felt the need to comment on the very poor customer service I received. I'm not sure why the boots did not ship within 1-3 days of the order (February 22nd), as was advertised, and I did not receive any kind of explanation or apology from Simply Sweet. If the boots were not able to ship within 1-3 days, there should have been communication between the seller and the buyer and then I could make a decision as to whether or not I would cancel. I will not order anything from this vendor again.

  • Anonymous on Mar 18, 2012

    5 out of 5 stars

    Great quality
    nfast service
    nVery Pleased!!!