BowFlipFlops' Shop Announcement

Bow Flip Flops Baseball Flip Flops Bridal Wedding Bridesmaid Flip Flops

Welcome to Bow Flip Flops! Choose from our many styles of custom flip flops.
Every single pair of flip flops is custom made for you. Choose your ribbon, flip flop colors & more.

Standard orders are shipped in approx 3 weeks via US postal service.
If you need to add a RUSH to your order, please go to the following listing & complete payment for your choice of Rush:
*Subject to all materials being in stock for the order.
Business days are Monday-Friday.
Orders placed after 4pm CST will not be processed until the following day!

Please visit our FAQs for answers to many of your questions, in addition to the information below:

Questions? Please check the item listing description , the shipping & payment tabs in the listing & the shop policies for answers to all of your questions.
If you cannot fin the answer to your questions, please contact us & we will be happy to help! We respond to all messages in approx 1 business or less. We are not open on the weekends, so thank you so much for your patience and rest assured we will get back to you asap !

SIZE / COLORS EXCHANGES : If you have any questions or concerns regarding sizing or colors, please contact us as colors of flip flops or ribbons may differ from a picture on your computer screen. We would be happy to advise! Colors or designs can change slightly from season to season. We do our best to advise you, though in the end when a design is chosen and ordered, the sale is final.
If you are not happy with the sizing or color of your flip flops, we do offer sizing & color exchanges for a fee to have them re-made & re-shipped after you have sent them back to us. For a sizing/ color exchange, please print the form from the following link & send back with the applicable fee.
*If you do not specify colors or design details, your order will be made in the colors/design in the first listing photo of the item you purchased.

**Most of our flip flops now have one of our logos printed on the base of the flip flop.

ALL SIZES are in USA SIZES. Please notify us immediately of any sizing changes.
INTERNATIONAL SHIPPING- we ship USPS first class - 2 -3 weeks in shipping time. Plus the processing time. Add a rush or upgrade to faster shipping if you need them more quickly. After 2.5 weeks if your package has not arrived, please contact your local post office & provide them with the tracking number that was emailed to you when your order shipped out. We cannot track packages in other countries once they leave the USA & are no longer responsible for them. We will not replace lost packages once they leave the USA. Your tracking information will show your package departing the USA from Chicago - it will not be updated until it has gone through customs in your country - it is not stuck in Chicago - please be patient and wait for it to go through customs - it can take a little while!
CUSTOMS FEE/ VAT: You may incur a customs fee for orders outside USA, the cost will depend on the country you are in & order total. Our shipping costs do not cover customs fees. Please check with your country's customs department for information.

Please keep in mind that every item in our shop is 100% hand made in the Bow Flip Flops studio. As with all hand made items, they are not 100% perfect as with an item manufactured by machines. We always strive to be very meticulous with craftsmanship but there may be signs that your item is made by hand. A spot of glue here or there can happen, since that is what is used to adhere bows and ribbons Please keep this in mind and remember that hand made items are unique and one of a kind and made with love!
RETURNS: We do not accept returns/ refunds on any item in our shop. We custom design and make every product for each order. Please keep in mind the time it takes to design, make & ship your order. If there is an problem or issues with the size you chose, Bridal Flip Flops will work with you to see if there is a solution or change that can be made. There is a size exchange fee, and other fees may be applicable. Please see the policies section regarding returns and replacements for more information.

AFTER YOUR ITEM HAS SHIPPED: We provide tracking for orders, once it has been scanned & shipped , we are no longer responsible for your item once the tracking information shows it has departed from our location. Please contact us to purchase insurance if you would like to do so.
We will not return/exchange/reimburse for items or shipping that do not arrive for the date you need them, as long as we shipped them out by the date that we promised. This means that if we shipped them out on time, it is not the responsibility of Bow Flip Flops if the shipper delayed your package or did not get it to you in the time you wanted. It is outside of our control!

This shop accepts Etsy Gift Cards.