BowMo Bridal and Baby Boutique
BowMoBBB's Shop Policies
Welcome to BowMo Bridal and Baby Boutique. All items offered in my shop are handmade in a smoke-free and pet-free environment. I take great pride in offering items that I truly love to make and offer only items that I would enjoy using myself.
Hair bows and other items for young children are made in many different styles and may have embellishments. Since there are small parts that comprise some of these items, please read the following:
IMPORTANT SAFETY ADVICE:
WE LOVE CHILDREN! PLEASE NEVER LEAVE YOUR CHILD UNATTENDED WHEN WEARING HAIR ACCESSORIES OR USING OTHER ITEMS AS SOME HAVE SMALL PARTS THAT CAN BECOME CHOKING HAZARDS. THESE ITEMS ARE NOT FOR PLAY. . BOWMO CANNOT BE HELD LEGALLY RESPONSIBLE IF YOU PURCHASE AN ITEM WITH EMBELLISHMENTS OR SMALL PARTS AND IT RESULTS IN YOUR CHILD CHOKING. PLEASE SUPERVISE RESPONSIBLY.
CUSTOM MADE TO ORDER ITEMS: I love to work with customers on custom made items, especially making wedding wishes come true. When agreeing to a final custom item, I will list the finished item as reserved in your name. I will inform you of the item listing and will leave it listed in that way for 3 days. If you do not purchase it within the three days, it will be open for purchase by all Etsy customers. I will appreciate your "convo" if you change your mind about purchasing.
If you are new to etsy, please check out:
I accept PayPal only, but you can use credit cards with PayPal without having a PayPal account. If you have any questions, do not hesitate to contact me.
Please be sure your ETSY and PayPal address match. Confirming addresses or sending shipments to a wrong address will take extra time and will also delay receiving your order.
BowMo ships only within the United States and Canada. I will consider shipping to other countries after my shop is established. Please convo me with any special shipping requests.
All ready-to-ship items are shipped within 2 business days of receiving payment. Custom made items will take longer since they are made to order. It usually will be within 7 - 10 days. You will be contacted when the item is shipped.
All items are shipped through USPS unless special requests and arrangements are made.
Combining shipping always saves money. Hair bows can be combined with other hair bows for the additional amount listed ($.50) for each additional bow order. Tutus combined with bows will be charged the shipping rate of the tutu plus $.50 for each additional item. Wedding items cannot be easily combined for shipping. The flower girl basket and ring bearer pillow can be shipped inside a wedding mailbox for an additional $1.00.
All items are shipped in a heavy duty box that would be very difficult to crush. Bridal veils will shipped with tissue paper placed between the folds. All other items will be cushioned with tissue paper or other suitable shipping materials.
Refunds and Exchanges
All of my creations are pictured and described as they are. I do not think you will be disappointed with anything you purchase from BowMo. If you are unhappy with a purchase, please let me know right away (within 24 hours of receipt) and I can see what can be done to assist you. 100% customer satisfaction is a top priority at BowMo. I do not sell or ship anything that I would not be proud to use myself.
I will only accept returns on wedding items immediately after you receive them. They must be mailed within 24 hours after you receive the items. Refunds will be available, but shipping is not refunded and return shipping is your responsibility. Therefore, if you have any specific questions about the item prior to purchase, please contact me so that I can answer. If possible, I can email additional pictures to you if that would be of assistance.
Returns must be shipped in original packaging in the same manner and condition in which I shipped it to you.
Additional Policies and FAQs
These policies are set up as guidelines so that there are no unanswered questions. I am known to be really easy to work with. So please do not hesitate to contact me with any questions you may have.
Last Updated April 9, 2012