This Privacy Policy describes how and when I collect, use and share information when you order from me or use my services through Etsy.com or related sites and services.

These rules do not apply to the practices of third parties that I do not own or control, including Etsy or any third party services that you may access through Etsy. You may review Etsy's Privacy Policy to learn more about Etsy's privacy practices.

The information I collect :

In order to process your order, you must provide me with certain information (which you have authorised Etsy to transmit to me), including your name, email address, postal address, payment details and a description of the product you are ordering. You can also decide to give me some additional personal information (for a personalized order for example), by contacting me directly.

Why I need your information and how I use it :

I rely on a certain number of legal bases to collect, use and share your information, and in particular:

to provide you with my services, for example when I use your information to process your order, resolve a dispute or provide customer service;

if necessary, to respond to a legal obligation, a legal ruling or in connection with a request from the courts, such as retaining information about your purchases under tax law;

and if necessary, to serve my legitimate interests, in the event that these legitimate interests are not invalidated by your rights or interests, such as 1) to provide and improve my services. I use your information to provide the services you have requested from me and in my legitimate interest to improve those services; and 2) compliance with the Vendor Rules and Etsy's Terms of Use. I use your information, if necessary, to comply with my obligations under the Vendor Rules and Etsy's Terms of Use.

Sharing and dissemination of information:

Information about my customers is important to my business. I only share your personal information for a very limited number of reasons, and in a limited number of circumstances such as :

Etsy. I share your information with Etsy when necessary to provide you with my services and to comply with my obligations as set forth in Etsy's Vendor Rules and Terms of Use.

Service Providers. I use certain third parties that I trust to perform certain actions or provide certain services for my store - for example, transportation companies. I may have to share your personal information with these third parties, but only to the extent necessary to perform these services.

Compliance with legislation. I may have to collect, use, retain and share your information if I believe in good faith that it is necessary and reasonable to do so: (a) respond to a legal process or government request; (b) enforce my agreements, terms, or regulations; (c) prevent, investigate, or manage fraud or other illegal activity, or technical or security problems; or (d) protect the rights, property, and safety of my customers or others.

Data Retention :

I retain your information only as long as necessary to provide you with my services and for the purposes set out in my Privacy Policy. I may also need to retain this information to comply with legislative and legal obligations, resolve disputes and enforce my commitments. I generally keep it for a period of : 4 years.

Your Rights ;

If you are a resident of certain jurisdictions, including the European Union, you have certain rights with respect to your personal information. Some of these rights apply generally, and others only in limited cases. These rights are described below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me. You will find my contact information below.
Modify, restrict, delete. You may also have the right to modify your personal information, restrict my use of it or delete it. Other than in exceptional circumstances (for example, if I need to keep data related to my store for legal reasons), I will generally delete your personal information upon request.
Oppose. You may object 1) to me processing some of your information in my legitimate interests and 2) to receiving marketing messages from me after you have explicitly consented to receive them. In these cases, I will delete your personal information unless I have legitimate reasons for continuing to use it, or in cases where it is necessary for legal reasons.
To complain. If you are a resident of the European Union and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you may do so to your local data protection authorities.