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BrandyNicoleHats' Shop Announcement

Welcome to B.Tracy Designs!
All orders are processed as quickly as possible. All items are hand made, so there may be minor differences with each piece. Happy Shopping!

BrandyNicoleHats' Shop Policies

Welcome

All Sales Are Final, so please ask questions before purchase.

Refunds and Exchanges

All Sales Are Final. However, if there is a problem please contact me and I will do my best to resolve the problem.
All hats and scarves are handmade and therefore may contain minor imperfections associated with being handmade.
All molds are made with silicon, they are made to be easy to use but each user is different. The cupcake molds are deeper and therefore take a little more effort than the flat buttons to pop out of the mold, but the finished product is worth the effort.

Please contact me with any questions.

Additional Policies and FAQs

Custom orders are available.
There will be 2 seperate listings for custom orders
1-Deposit: Transferable (in the event you would like to purchase a different item)
*The deposit is non refundable but is transferable*
2-Actual Finished Customized Order

Please allow 2 weeks for custom orders. Extra time is sometimes required if the materials have to be ordered but this will be communicated before any purchases are made.

Last Updated January 29, 2013