yarrough on Jun 16, 2014
Owner is very friendly and accommodating. Made to order item was sent the day after ordering due to my time crunch. Very happy with this purchase. Great quality.
Kayleigh Walker on Oct 24, 2013
The most amazing baby hats i've ever seen!
Anonymous on Aug 12, 2013
Wow! The thing 1 and thing 2 hats are absolutely perfect. Great prices,excellent communication, super fast shipping & flawless crochet work! Thanks Brandy, I'll be buying again!
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When ordering, please allow up to 10 business days for your order to be completed plus and additional 2-5 days for First Class US shipping.
***If you are needing your order by a certain date, please contact me BEFORE purchasing.**** DO NOT leave a note when checking out requesting that your purchase arrive by a certain date, if it is less than 15 business days from the date you are purchasing. If you need your order by a certain date, message me before purchasing to see if it is possible for me to have your order ready by the date you are needing. Rush orders are accepted at an additional fee. Please contact me for pricing.
Props used in pictures are not included.
Because monitor settings vary, yarn colors may appear slightly different in person. This only adds to it's individuality! =)
I do not include receipts with order shipments to reduce waste. Your receipt is available to view on your Etsy and Paypal accounts.
Accepted payment methods
- Accepts Etsy gift cards
Payment must be confirmed in full prior to items being shipped.
Orders are completed in the order payment is received.
Every Custom Order item is made to your specifications. Currently, small orders ship within 7 business days of verification of payment, larger orders (more than 3 items) ship within 10 business days.
All .pdf patterns are emailed with 1 business day via email.
In the event that these deadlines cannot be met, I will email you to let you know.
Snail mail orders: We use our trusty United States Postal Service to ship all of our orders via first class mail, with delivery confirmation. Upon shipment of your order, you will receive an email with the tracking number for your records. Once your order leaves my hands and is turned over to the United States Postal Service, I have no control over the time it takes to arrive to you, the condition you receive it, if it is damaged by sorting machines or mail handlers, or if it is lost. Insurance is available for purchase through the USPS, if you would like to add it to your order, contact me for pricing. These kind of situations rarely arise, but if you would like to add extra protection, it is up to you as the buyer to add it. If you require faster shipping or insurance, please message me before placing your order so your shipping price can be adjusted!
eMailed Orders: .pdf files will be emailed from brandywhite1011 [!at] gmail.com
Refunds and Exchanges
IF YOU HAVE A PROBLEM WITH YOUR PURCHASE AND ARE CONSIDERING LEAVING NEGATIVE OR NEUTRAL FEEDBACK, please contact me first. It does not give me a fair chance to correct the problem if I only find out about it through feedback.