BrassAndThread

Trendy clothes for trendy kids

Pittsburgh, Pennsylvania · 162 Sales

BrassAndThread

Trendy clothes for trendy kids

Pittsburgh, Pennsylvania 162 Sales On Etsy since 2013

5 out of 5 stars
(51)

Shop owner

Jennifer

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Jennifer

Contact shop owner

Jennifer

Shop policies

Last updated on March 31, 2016
Nice to meet you! All pieces are handmade to order and packaged with care. Because of their handmade nature, some items may vary in placement or color from the listing photo. Please expect some slight imperfections that may occur due to each item being handmade.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
I accept payment through Etsy gift cards, credit card and PayPal. Items cannot be created or shipped until payment is received.
Shipping
Please check that your address is correct before finalizing an order. All items paid via PayPal will be shipped to the address that is automatically provided in your PayPal information, unless otherwise specified.

Production Time:
\\\All items are handmade to order. While I try my best to create and ship each item as quickly as possible, please note that standard production time may take up to 2 weeks depending on volume of orders, holidays, etc. before items are shipped.

Standard Shipping:
\\\Please remember that all items are handmade to order, and may take up to 2 weeks for production before items are shipped. All items are shipped first class, which averages 3-5 days after the item is shipped, unless upgraded priority shipping is purchased. Estimated shipping within the US varies and may take 7+ business days, depending on unexpected delays, holidays, etc. Please note that, once an item leaves my hands and is shipped, I have no control over the post office and their ship times or delays.

All domestic US buyers will receive a tracking number with their package so they can track their items.

Priority Shipping and Expedition:
\\\If you would like faster shipping (excluding standard production time) and package insurance, after adding an item to your Shopping Cart, click the Cart link at the top right of any page. You'll see a dropdown menu that says 'Standard Shipping' to the right of your item. Click the dropdown and choose 'Priority 2-3 Day Shipping.' Selecting this option means that, after the standard production time of 1-2 weeks, you will receive your items in 2-3 days after they are shipped instead of the standard 3-5 days with first class shipping.

***Purchasing priority shipping does not override standard production time, which may take up to 2 weeks. If you would like your items made faster, please contact me ahead of time to rush your order.***

Rush My Order:
\\\Want your items bumped to the top of the production list for faster expedition? Message me to discuss. Additional fees apply.
Refunds and Exchanges
**Shipping is non-refundable.**

Damaged Items:
\\\I make every item with care but, as all items are handmade, please expect some imperfections or variation. I will gladly refund (minus shipping cost) any unworn, unused items that are damaged during delivery.

Lost Items:
\\\For lost items, it may take 4-8 weeks to see if the item is found and delivered by the post office. Please contact me immediately if your item has not been delivered after 2+ weeks of being marked as shipped.

Returns/Exchanges/Cancellations:
\\\For returns and exchanges, you will have 5 days from the date of receiving the item to return it in brand new, unused condition. Items will not be accepted if they have been worn or used in any way. Refund for returns will be issued AFTER items are returned in original condition. Returns and cancellations are subject to a restocking fee. Custom orders are non refundable as they are tailored specifically to you. Buyer must pay return shipping.

Refunds:
\\\If you are unhappy with your purchase, please contact me at BrassAndThread [!at] yahoo.com to discuss.
Additional policies and FAQs
Please message me if you are interested in a custom order. There are additional charges associated with custom orders.