Due to the nature of my items (attire for newborns) I do not accept returns or exchanges. If you have any problem with my product please contact me to discuss it.

Refund Policy: **** ALL SALES ARE FINAL ****

- ALL SALES ARE FINAL - ALL SALES ARE FINAL - ALL SALES ARE FINAL -

If you would like to insure your package to protect against loss or damage you must contact me prior to purchase.

I WILL NOT ACCEPT RETURNS DO TO DELIVERY DELAYS CAUSED BY USPS.
SHIPMENTS THAT ARE MAILED THROUGH THE UNITED STATES POSTAL SERVICE (USPS) WILL NOT BE REFUNDED DUE TO LOST, DAMAGED OR DELAYED. In the case it happened, you the buyer will have to contact your local USPS office to solve the problem.

Thank you so much for understanding.

Everything I make is unique and handcrafted and therefore may not be exactly as it seems in the pictures listed. I cannot control the die lot of yarns. If a color of yarn is no longer available I will do my best to match it. Depending on your computer monitor and the way the light reflects off the product, the colors may vary slightly. That being said, I try very hard to ensure the pictures represent as accurate an image as possible.

I accept Pay Pal and direct Etsy check out, including most major credit cards.
If payment is not received within 3 days, your order will be canceled.
If you wish to cancel your order is must be done within 24 hours of your purchase.

NEW TO ETSY?
If you are new to Etsy, you will need an account to make purchases. It's free and simple to do. Click this link to get started.
http://www.etsy.com/help/article/339

***COPYRIGHT NOTICE: BrianaKCrochet © 2013-Present All Rights Reserved. All images and descriptive text are exclusively for BrianaKCrochet. You may NOT use any photos or descriptions without written permission. Duplication is prohibited by law: http://www.copyright.gov/help/faq/faq-general.html#protect

DOMESTIC SHIPPING within USA
I ship items via USPS First Class Mail or USPS Priority Mail. Check the item listing for shipping details. Other shipping services are available if you need "rush" service. Message me for the cost and available options.

NOTE
I AM NOT RESPONSIBLE FOR LOST, STOLEN PACKAGES OR DELAYS CAUSED BY USPS.
After your package is dropped off at the post office and scanned (proof that the package reached the post office), it is out of my control.

You will receive e-mail from Etsy on the day your order is shipped.

INTERNATIONAL SHIPPING
I ship via USPS First Class Mail. There is NO delivery confirmation included on International packages, so there will be no way to track your package once it has been shipped. I cannot be held responsible for any lost packages, as this information has been provided to you here in the shop policies, prior to shipping/purchase. Therefore, I cannot issue any refunds for lost packages.

If you would like to have a delivery confirmation, you would have to upgrade your shipping to Express Mail. E-mail me prior to making a purchase, for a quote on your shipping cost.

International buyers are responsible for duty/customs fees, if any apply. Contact your local customs office to see if and how this applies to you.