OtisBJewelryGifts

Custom Gemstone & Personalized Jewelry, Made in the USA

Vineland, New Jersey · 69534 Sales

OtisBJewelryGifts

Custom Gemstone & Personalized Jewelry, Made in the USA

Vineland, New Jersey 69534 Sales On Etsy since 2008

5 out of 5 stars
(11508)

Shop owner

Darrah

Contact

Announcement   Use code MDCC15 for 15% off your entire purchase, now!
Order production is currently 2-5 business days. Order now to ensure timely delivery for Mother's Day.

See even MORE at OtisBWeddings.etsy.com

Announcement

Last updated on Apr 24, 2017

Use code MDCC15 for 15% off your entire purchase, now!
Order production is currently 2-5 business days. Order now to ensure timely delivery for Mother's Day.

See even MORE at OtisBWeddings.etsy.com

Darrah

Contact shop owner

Darrah

RESERVED- SHIP ASAP
$314.50
View all 697 items

Updates

Our new labradorite layering necklaces add a touch of magic to any outfit, such intense color in these gems!

About

Otis B, Keepsake Jewelry Designed To Make a Meaningful & Lasting Impression

Darrah was inspired to begin creating her own line of jewelry when flipping through a fashion magazine back in 2001. She got her first temporary strand of beads, some copper wire and some scissors (yikes!!) and gave it a whirl...after the first project was completed, albeit a bit of a mess, Otis B was born.

Directly after, MUCH studying was done into the proper way to create and assemble gemstone jewelry, much reading was done on the many varieties of precious and semi-precious gemstones, and many more projects were tinkered around with, shaped, proudly displayed at craft fairs, open air markets and boutiques...and were sold.

Fast forward to 2008, an Etsy shop was created after Darrah's mother and friends urged her to give it a try, this was an idea that was shaken off a few times but after the babies were born, it seemed like a good idea to try to create some extra income. Briguysgirls (named for Darrah's husband Brian who is called Bri-Guy and their three baby girls) was officially open for business.
The legal and true working name of the company, Otis B, is actually named after someone else...and is a very long story, which we shall spare you from for now...you're welcome.

The road to growing Otis B Jewelry has been a long one, it has not been easy, it has taken an enormous amount of effort, patience and some serious determination, as well as many sleepless nights and work-filled weekends. The company now employs various women, all mothers themselves, who help out in many of the operational facets of the business, without whom we could not function.

We are all extremely honored and thankful for the support we receive, we certainly would not be here without you, the client, and we appreciate your taking the time to browse, read, purchase and enjoy.

We continue to create exceptional products, many of which are customized just for you and do our very best to provide exemplary customer support and assistance both before and after the order is fulfilled and whenever necessary.

From the bottom of our hearts, We thank you!

We are pleased to offer quantity-discounted items to bridal parties and groups! Please visit OtisBWeddings.Etsy.com if you are in need of multiple gifts for friends, family or bridal parties

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Shop members

  • Darrah

    Owner, Maker, Product Designer, Order Fulfillment, Photography, Customer Relations

    I am a wife, mother of three and business owner. I have been selling my popular line of jewelry on Etsy for eight years! I design and create handcrafted keepsake jewelry, using semi-precious stones, pearls and sterling silver components.

  • Johanna

    Owner, Office Manager, Bookeeping, Client Services

    Johanna is Darrah's right hand gal, wife and mother to a gorgeous baby girl and helps ensure Otis B Jewelry runs as efficiently and smoothly as possible, Her job is office manager, client services and communication and display card design.

  • Kali

    Designer, Creator

    Kali is a dance instructor by night and a super creative, enthusiastic, jewelry maker by day! She takes great pride & care in every order she handles and we are so excited to have her on board!

  • Andrea

    Customer Relations

    Andrea lives allllll the way across the country, but thankfully since her job is online, she is able to be a HUGE part of our business, she is a stay at home mother of two precious kiddos! She handles emails, post-order inquiries and issues.

  • Ashleigh

    Model

    Ashleigh was crowned Miss New Jersey 2010, and moved on to compete in the Miss America Pageant the following year. She is a very dedicated proponent for literacy and teaches 1st grade in her home state.

Shop policies

Last updated on February 14, 2017
Thank you for browsing Otis B Jewelry, an Etsy top 10 Jewelry shop!

I hope you enjoy the items you see as much as we enjoy making them! My name is Darrah and my right hand gal is Johanna. We are skilled designers who have been in the business of creating and selling sterling silver, gold filled and gemstone jewelry for over twelve years, selling in boutiques, craft markets and online.

Andrea focuses on Client support and will be sending/receiving messages regarding any shipping questions, issues, or concerns that you may have! She is very faithful in prompt communication and seeks to help make every transaction a smooth one for all involved!

Each order is carefully boxed and beautifully packaged and come with anti-tarnish zipper baggies, a polishing cloth, jewelry care instructions and boxes with satin ribbon wrap and die-cut box tags. We feel our special packaging helps make the perfect gift!

We encourage you to read our policies before purchase and we thank you for choosing Otis B Jewelry!

Darrah and Johanna
Otis B Jewelry

****Please CONTACT US THROUGH ETSY'S CONVERSATION SYSTEM ONLY! If you have a question regarding shipment, custom work, or your order in general, we are happy to discuss it but we do not check or respond to Yahoo email. The fastest way to contact us is through Etsy.*************

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
****NEW JERSEY RESIDENTS will be charged a 7% state sales tax as our operations are based in New Jersey****

We happily accept all credit cards via Etsy Direct-Checkout.

Direct Checkout is completely safe and secure. We do not see your billing info, credit card numbers or information regarding your financial institutions.
Shipping
***Please factor PRODUCTION TIME as well as SHIPPING TIME into when you need the product by.***** Most items are MADE TO ORDER. Production times vary by season, and are now approximately 5-8 business days.

We use the United States Postal Service for shipping, if you require another handling option, kindly let us know prior to purchase, additional shipping charges will apply.

*Domestic first class mail averages at about 2-5 business days transit time,

*International First class can vary greatly but typically runs about 1-3 weeks transit time. Tracking information is not available for such packages once they leave the US.

*Domestic Priority transit time averages about 2-3 business days

*International Priority transit time averages about 1-3 weeks, these parcels ARE tracked.

All domestic packages are tracked.

**BUYERS ARE RESPONSIBLE FOR ENTERING THE CORRECT ADDRESS INFO AT TIME OF PURCHASE**

We ship to the address we are given in checkout and are not responsible for mis-keyed addresses or errors made by the buyer in checkout or the misdirection of packages due to incorrect address entries.


IMPORTANT INFO REGARDING INTERNATIONAL ORDERS:

By law we cannot check "gift" on customs form under any circumstances. This practice of falsifying documents is illegal and could result in the loss of our business license. Please do not request this of us. Thank you for your understanding.
Fees incurred by international packages being returned to the US due to insufficient/incorrect addresses OR not being collected in time at destination will be the CUSTOMERS responsibility and must be paid before the item will be reshipped.

About customs fees:
International customers are responsible for all fees that may be imposed by their country of residence, including import taxes, customs duties, and fees levied by the buyer's country. These are not extra postage fees, and we the seller are not responsible for these fees. Additional charges for customs clearance must be borne by the recipient; We have no control over these charges and cannot predict what they may be or if they will even be requested of the buyer. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays of weeks or months. All international orders will have a value declared on customs forms - no exceptions.
Refunds and Exchanges
****Please CONTACT US THROUGH ETSY'S CONVERSATION SYSTEM ONLY! If you have a question regarding shipment, custom work, or your order in general, we are happy to discuss it, but cannot guarantee we will get your email in our personal inbox. The fastest way to contact us is through Etsy. PLEASE message us through Etsy only!!*************

***********RETURN POLICY********

1) ***BULK ORDERS ARE A FINAL SALE***
This is in regard to purchases of 4 or more items, they do not have to be personalized.
Due to the great time and effort required to create/package and ship higher quantity orders, and the various hands involved in each bulk order, we have enacted and wholly enforce this policy. Thank you for your understanding.

If there is ANY doubt that you will be satisfied with your bulk order, please refrain from purchasing in bulk until you've had a chance to review a single item FIRST by ordering only ONE and then ordering the rest if you are satisfied with the product.

2) Returns are allowed on UN-WORN, NON-PERSONALIZED items and orders that have NOT been purchased in larger quantity, within 2 weeks of receipt. We can not allow returns on personalized jewelry unless there has been an error on our part. Any refunds are issued, minus shipping and handling charges, and a 15% re-stocking fee, in the form by which the item was paid.

For sanitary reasons we do not accept returns on earrings.

3) We must be contacted via email (support@otisbjewelry.com) for authorization for your return, please do not simply send the item back, communication is extremely important.

4) Returned item/s MUST be received back to us in the same condition in which is was shipped. Please be careful to pack the item so as to avoid chain tangling, broken stones or any other defects that can occur during shipment. If the item arrives back to us in severely poor condition, an additional fee may be incurred.

5) If you wish to exchange an item, this must be done within two weeks of receipt. Please contact us at Support [!at] otisbjewelry.com for exchange authorization.

An exchanged piece will be replaced with the same item *only* upon receipt of the original item. If the item is not available, you may choose another item(s) of equal or greater value. If an item(s) of greater value is selected, the retail difference and applicable sales tax are required. This guarantee does not cover normal wear and tear, for which we cannot be held responsible.

6) If an item happens to break within one month (30 days) of the purchase date, we will gladly repair the item at no cost.

7) Sale prices are not honored on orders that have been purchased BEFORE the beginning of a sales event.

8) Requests for order cancellations must be initiated within 24 hours of order placement.
Due to high order volume we cannot alter orders or accept cancellations on orders that have already been entered into production or our shipping queue.

9) International packages that have been returned due to a customer error, will result in the subsequent fee being deducted from the refund in addition to the shipping charges.

IMPORTANT INFO REGARDING OUR JEWELRY:

Regarding our natural gemstones:
We here at Otis B are dilligent to ensure that every piece that leaves our workshop is accurately designed according to specific requests, the components are secure and in perfect condition and any gemstones are free of (unnatural) flaws or defects.

PLEASE NOTE that all natural gemstones are subject to unique inclusions/internal fractures that in now way constitute a "flawed" stone.*

Regarding our sterling silver jewelry:
*** We sell nothing but high quality, 100% STERLING SILVER jewelry.
If an order is shipped and then sits untouched for MONTHS, tarnish does occur, this is a natural chemical reaction to the surrounding air and happens with even the most expensive designer sterling silver jewelry, NOT JUST OURS. For this reason We always try to schedule wedding orders to ship about three weeks before the date they are needed by so the jewelry is not sitting for lengthy periods of time and we always include professional polishing cloths in every order to remove any tarnish that might occur. Tarnish is especially prevalent in the summer months and during lengthy international transits. We also recommend Wrights Silver Cream to easily restore luster, thank you for your understanding!
Should you wish to return an item you have purchased from us, it is important to keep these in mind.

Regarding our HAND STAMPED personalized products:
All charms are hand stamped (or hammered), in house, by two trained stamping professionals. The impressions are created by hammering an iron stamp onto a blank charm with a brass head mallet agains a solid steel block. PLEASE NOTE there will be a slight impression on the opposite side of the charm and this impression is a NATURAL byproduct of the stamping process and not in any way a flaw in your jewelry.
HAND STAMPED JEWELRY IS NOT TO BE CONFUSED WITH LASER ENGRAVED JEWELRY
Additional policies and FAQs
***WE DO NOT SELL OUR CARDS or jewelry boxes separately! These packaging and display components are EXCLUSIVE to Otis B Jewelry LLC and are not sold separate of our jewelry.

ABOUT OUR GEMSTONES:
These are 100% all natural gemstones and are subject to some natural flaws and inclusions, please be advised that these are not "sub par" by any stretch, just unique and beautiful, the way nature made them.

ABOUT OUR HAND STAMPED INITIAL ITEMS:
All charms are hand stamped (or hammered), in house, by two trained stamping professionals. The impressions are created by hammering an iron stamp onto a blank charm with a brass head mallet agains a solid steel block. PLEASE NOTE there will be a slight impression on the opposite side of the charm and this impression is a NATURAL byproduct of the stamping process and not in any way a flaw in your jewelry.
HAND STAMPED JEWELRY IS NOT TO BE CONFUSED WITH LASER ENGRAVED JEWELRY

*** We sell nothing but high quality, 100% STERLING SILVER jewelry.
If an order is shipped and then sits untouched for MONTHS, tarnish does occur, this is a natural chemical reaction to the surrounding air and happens with even the most expensive designer sterling silver jewelry, NOT JUST OURS. For this reason We always try to schedule wedding orders to ship about three weeks before the date they are needed by so the jewelry is not sitting for lengthy periods of time and we always include professional polishing cloths in every order to remove any tarnish that might occur. Tarnish is especially prevalent in the summer months and during lengthy international transits. We also recommend Wrights Silver Cream to easily restore luster, thank you for your understanding!


★ Follow us on Facebook for special deals, sales and giveaways!
http://www.Facebook.com/OtisBGemstoneJewelry

More information

Last updated on Feb 16, 2017
Frequently asked questions

How To customize Your Order

Many of our products are available with customization and personalization options. Often we will require the customization requests be notated in the message to seller box in checkout as Etsy only allows two drop down menus per listing.
It is important to specify any chain length, initial, gemstone, or display card requests in checkout if you do not see a dedicated drop box menu for these options. We are ALWAYS happy yotr alter an item to your specific needs upon request, just let us know what you'd like in checkout notes!

Gift wrapping and packaging

Absolutely ALL of our products leave our shop in sturdy gift boxes and our signature wrap. We also send along care instructions, a storage baggie and a handy polishing cloth for general maintenance of your jewelry.

Sterling silver & Gold Filled Facts

**What is gold fill?: Gold filled jewelry is NOT the same as gold plate. Gold filled jewelry contains a much higher amount of pure gold than plated products. Gold filled jewelry is wearable for a lifetime, while gold plating will wear away over time with consistent use. Gold filled jewelry is a safe option for those who have metal allergies. Gold filled jewelry is nickel free.
**Is your silver jewelry sterling silver?: YES! We sell sterling silver and gold filled jewelry only, unless otherwise noted, in an effort to offer the highest quality, sustainable products that can be enjoyd for a lifetime.

Processing Time

Our current processing time is about 5 business days or less. This does not include transit time. Please note that larger orders may take a touch longer. If you are needful of your items within a short period of time, or by a specific date it is VERY important to let us know this in the message to seller box in checkout, or via Etsy conversation.

Discounts on Larger Orders

We LOVE our bridal clients and are honored to be a part of your big day! If you are ordering for your wedding party, or any other event that calls for a larger quantity of jewelry (3+ items), then we offer a couple of discount options for you. If you are ordering 3-5 items, you may use the code BRIDAL10 for 10% off your purchase. If you are ordering 6+ then you may use the code BRIDAL15 in checkout for 15% off. Please note that improper use of these codes may result in the delay or cancellation of your order.

Made in the USA, But Ships Globally!

All of our products are crafted by hand, in the USA. New Jersey to be exact, and we are very proud to ship absolutely anywhere on the planet! Please click on shipping options to view all postage pricing specific for your corner of the world.

Dedicated Customer Service

We are happy to answer any and questions regarding our products and services. If you contact us directly through Etsy's message system you can typically expect a response within a few hours unless it is during our busy spring or holiday season, in which case your questions will be responded to within 24 hours.
When messaging us via Etsy, you will be speaking to either Andrea, our dedicated customer service rep, or Darrah, the owner of Otis B Jewelry.

About our Gemstones

Absolutely all of our gemstones are natural and created by Mother Earth, not a lab technician. So, this means that each gem will be completely one of a kind, and may have some minor inclusions or cleavage that is both normal and natural and makes each piece perfectly unique. We are very careful to not send stones that are damaged, meaning, we do not send stones that have large chunks missing or gashes. We hand select each stone based on visual appeal and are confident you will adore them as much as we do.

Why Buy From Otis B?

Otis B Jewelry is a small business, located in New Jersey, that began on Etsy shortly after its inception. We've enjoyed over 80,000 transactions with exceedingly happy customers (check out our feedback!) between two Etsy shops for 8+ years, both with 5 star ratings.
Our customer service is dedicated to making sure you have a pleasant buying experience and that your order is everything you wished for and more.
Returns, exchanges, alterations and repairs are painlessly and easily facilitated through our customer service department.
All of our display cards are original designs that have been carefully thought out and created by Darrah and Johanna. Any similar cards you see on Etsy are copies.
We love and appreciate every buyer, Thank you!

Otis B Sales, Promotions & Giveaways

To find out when we are running sales, special promo deals, and to take part in our AMAZING giveaways, then be sure to connect with us on Facebook and Instagram! https://www.facebook.com/OtisBGemstoneJewelry/