BroderiesdeGenevieve

Les Broderies de Genevieve

Orléans, France · 150 Sales

BroderiesdeGenevieve

Les Broderies de Genevieve

Orléans, France 150 Sales On Etsy since 2013

5 out of 5 stars
(49)

Announcement   Welcome to my shop! You will discover my handmade needlework for dollhouses and patterns. If you are not a miniaturist you can adapt the patterns to real size.
If you wish to see my collection of miniatures visit my blog : http://genevieveminiacollection.blogspot.fr/

Announcement

Last updated on Apr 3, 2016

Welcome to my shop! You will discover my handmade needlework for dollhouses and patterns. If you are not a miniaturist you can adapt the patterns to real size.
If you wish to see my collection of miniatures visit my blog : http://genevieveminiacollection.blogspot.fr/

geneviève

Contact shop owner

geneviève

View all 25 items

Reviews

Average item review
5 out of 5 stars
(49)
View all 49 reviews

About

As a little girl my two grandmothers inspired me. One loved dollhouses and dolls, the other one did a lot of needlework. I started collecting miniatures and dollhouses at a young age, in my twenties I started doing needlework for my dollhouses. One day I decided to sell my carpets and samplers, I am very grateful for my grandmothers' love, encouragement and advice.

Shop policies

Last updated on April 6, 2016
Welcome to my Etsy shop! You will find miniature needlework that is available as patterns for carpets and samplers. Some items are sold already made.
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Bienvenue dans ma boutique Etsy! Vous y trouverez des travaux d'aiguilles miniatures disponibles en fiches pour les tapis et les abécédaires. Certains articles sont vendus tout faits.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Digital downloads
I am sorry but no refunds are offered for PDF patterns.
Nevertheless don't hesitate to contact me if you do not understand how to work with the pattern and to have more information.

Others :
If for some reason your item arrives to you damaged or you are not satisfied with your purchase, please contact me.
You must contact me within 3 days after having received your order.
If there is a refund it will be less the shipping charges, Etsy and Paypal charges.
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Je suis désolée mais aucun remboursement ne sera fait pour les fiches PDF.
Néanmoins n'hésitez pas à me contacter si vous ne savez pas comment travailler avec la fiche et pour avoir plus d'informations.

Autres :
Si votre achat arrivait endommagé ou si vous n'étiez pas satisfait par celui ci, s'il vous plait contactez moi.
Vous devez me contacter dans les 3 jours après réception de votre colis.
En cas de remboursement ce sera moins les frais d'expédition, les frais Etsy and Paypal.
Payment
Paypal is the only form of payment I accept.
I will wait for the payment 3 days, after that I will send you a message through Etsy conversation. With no news from you after 3 days the order will be cancelled.
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J'accepte seulement les règlements par Paypal.
J'attendrai le règlement 3 jours, après je vous enverrai un message par la conversation Etsy. Sans nouvelles de vous après 3 jours la commande sera annulée.
Shipping
I ship worldwide. The items are shipped with insured Priority Mail and tracking number.
I will ship within 4 working days after payment is received.
I ship to the address provided by Paypal, so make sure that your address is correct.
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J'expédie dans le monde entier. Les envois sont faits par colissimo suivi avec assurance.
L'expédition se fait dans les 4 jours ouvrables après réception de votre règlement.
L'envoi est posté à l'adresse fourni par Paypal, donc vérifiez bien que l'adresse est correcte.
Additional policies and FAQs
Thank you for visiting my shop!
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Merci de votre visite!
Privacy
Privacy policy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect:

To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.

Why I Need Your Information and How I Use It:

I rely on a number of legal bases to collect, use, and share your information, including:

• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;

• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and

• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use.
I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure:

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention:

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements.

I generally keep your data for the following time period: 3 years

Transfers of Personal Information Outside the EU:

I currently store and process your information through hosting services in the EU.

Your Rights:

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

• Object. You can object to (i) my processing of some of your information based on my legitimate interests. In such case, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me:

For purposes of EU data protection law, I, Geneviève Parrain, am the data controller of your personal information.

If you have any questions or concerns, you may contact me at genevieveminiacollection [!at] bbox.fr
alternately, you may mail me at Genevieve Miniacollection, 15 rue Alsace Lorraine, 45000 Orléans, France