BrokenTopCandleCo

Pure Soy Candles | Highly Scented | Hand-Poured in USA

Bend, Oregon | 85 Sales

BrokenTopCandleCo

Pure Soy Candles | Highly Scented | Hand-Poured in USA

Bend, Oregon 85 Sales On Etsy since 2016

5 out of 5 stars
(8)

Announcement   Our new Simple Collection has gone live!

Announcement

Last updated on Apr 9, 2018

Our new Simple Collection has gone live!

Affton Coffelt

Contact shop owner

Affton Coffelt

About

The EVO-lution

Candles have been around for hundreds of years. We have evolved the purpose of candles from being a necessity, to a luxury. Some candles are designed to be functional for everyday use, while others are more decorative or occasional and price points very vastly.
Here at Broken Top Candle Company, we have created a brand that is based on traditional methods, while integrating a fresh creative approach to the overall look and feel of our line. We are pioneering the industry with a modern approach to bright colors and edgy designs, using unique packaging/vessels and unique/custom fragrances, all while being cost effective and mindful of consumers budget on said luxury items.
Broken Top Candle Company uses the following ingredients independently and/or jointly to manufacture our everyday product line as well as our private label candles.
-100% US grown soy bean wax (our wax is pure soy, with zero additives, dyes, or stabilizers)
- All-Natural cotton and cotton core wicks (lead and zinc free)
- Premium, natural fragrance oils. All fragrance oils we select are skin safe + phthalate free.
- Essential Oil and essential oil blends
- Locally sourced glass, tins, and labels when available
- Our candles are manufactured in our warehouse in Bend, OR, USA, and never outsourced.
- Broken Top Candles are truly “Hand Poured”. Hand pouring each batch does not limit our ability to produce in quantity, but rather control the quality of the products going out the door.




How the journey began…
Long ago, a tiny screaming creature came into the world. She was blonde, spunky, and had blue eyes that glimmered with entrepreneurship. As time passed, the fire began to burn inside of her as she struggled to find her calling. Her passion for creating came to life one day as she slaved over a small batch of handmade candles in her tiny kitchen in the late hours of the night. When her friends and
family caught wind of her late-night creations, they all wanted to support her passion and began purchasing these amazing creations by the case. As the brand and business evolved, the older and wiser woman realized the direction and purpose of her entrepreneurial passion, but knew she couldn’t do it alone. She called upon the best man in all in the land, her dear old Dad, to come to her rescue and he became her partner in crime.

This small kitchen operation spread to her Dad’s garage and now into their 1,500-square foot manufacturing facility located in beautiful Bend, Oregon at the base of the Cascade Mountain Range. The duo continues to take pride in the hand-poured products that they create, with their amazing staff by their side.

Where did we get the name Broken Top?
The name of the company comes from our geographic location to which the product is made. Our flagship manufacturing facility in Bend, Oregon. Bend sits at the base of the Cascade Mountain Range which runs from British Columbia down to California. The Cascade Ridge is made up of several volcanic and non- volcanic mountains. The Range includes Mount Rainier, which is the largest peak sitting at 14,411 feet and Mount St. Helen’s which erupted in 1980. Bend is surrounded by several of these volcanic and non-volcanic mountains including Mt. Bachelor (most popular), the Three Sisters, and Broken Top. Broken Top is classified as a stratovolcano which last erupted over 100,000 years ago. The highest peak of the mountain sits at 9,179 feet.

Shop members

  • Affton Coffelt

    Owner, Maker, Designer

Shop policies

Last updated on April 9, 2018
Our Candles

Broken Top Candle Company strives to use only products that have been tested to our liking. We use a 100% US grown all natural soy wax, cotton braided wicks (Lead and Zinc free), premium fragrance oils infused with essential oils and mixed carefully into every small batch, and metal tins and glass containers that are manufactured right here in the United States! All of our products are vegan, skin safe, gluten free, and phthalate free.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Items on sale
Returns and exchange details
Returns and Exchanges

If User is for any reason unsatisfied with product selection, an exchange or return may be made within 7 calendar days of receiving product. Candles and their containers must be in the EXACT condition received; have not been lit, scratched, labels removed, and in original packaging, etc.. User will be responsible for return shipping costs. Pleas contact us for more information regarding returns.
Payment
Terms & Conditions

In using this website you are deemed to have read and agree to the following terms and conditions listed:

This Privacy Policy governs the manner in which Broken Top Candle Company collects, uses, maintains and discloses information collected from users (each, a "User") of the website ("Site"). This privacy policy applies to the Site and all products and services offered by Broken Top Candle Company.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an orderfill out a form and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,


We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Broken Top Candle Company collects and uses Users personal information for the following purposes:
•To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
•To administer a content, promotion, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
•To send periodic emails

The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Taxes

Broken Top Candle Company does not collect State Sales Tax as per Oregon Law. User is required to pay any out of state taxes set forth by their state.
Shipping
Shipping

All orders placed on this Site are shipped via USPS Priority Mail and UPS Ground Shipping within 2-3 business days from your order. Rate is determined by weight and quantity, and unless specified, the cheapest option will be selected for shipping. Please note: User is responsible for any returns or exchanges shipping costs. Please contact Broken Top Candle Company for more information.

Damages

Our candles are all packaged to the best of our ability to protect from damage during shipping. Should you receive a package with damaged product, please e-mail us at brokentopcandleco [!at] gmail.com within 7 calendar days of receiving your product. Please do not discard any shipping materials until a claim has been filed.
Additional policies and FAQs
Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.