BrookiesCloset

Quality Custom-Made Children's Clothing

7 Sales

BrookiesCloset

Quality Custom-Made Children's Clothing

7 Sales On Etsy since 2009

0 out of 5 stars
(4)

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BrookiesCloset

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Shop policies

Last updated on February 13, 2012
Welcome to Brookie’s Closet, we are so pleased to have you here, and we want to do everything we can do to make your experience enjoyable. We want your items to be kid friendly; therefore, we make our clothing out of washable materials which require little to no maintenance. Please feel free to email us with any questions or concerns. All content and images are exclusive property of Brookie's Closet, and all rights are reserved.

Accepted payment methods

Returns and exchanges
Ready made items can be returned. Convo us within 24 hours and ship items within 48 hours for a full refund minus shipping fees.

We want everyone to love their custom made clothing, and we will do everything we can to resolve any issue that comes up in a way that satisfies both parties. Please contact us within 24 hours of receipt of your item with any concerns. All inquiries regarding refunds and exchanges will be considered on a case-by-case basis, so please make sure the measurements you give us to begin your custom order are accurate. Once again, be sure and contact us immediately, so we can discuss your individual problem.
Payment
Pay Pal is our only accepted method of payment at this time. Exceptions to this will be made on a case by case basis. 

Payment is expected within 2 days of purchase. If you need more time, please email us immediately upon purchase. After 3 days of non-payment and no contact, the sale is canceled. We will not begin or ship your order until payment is received. 

Non-payment affects everyone! Please be considerate.
Shipping
We ship custom items as soon as your order is complete. Because each order is custom made, we will need approximately 1-2 weeks after payment is received before we can ship. 

If you need an item sooner, please convo us, and we will let you know if we can meet your deadline. All domestic packages within the United States are shipped via Priority Mail with Delivery Confirmation.

 All International packages will be shipped via First Class Mail unless requested otherwise. If you would like a different method of shipping or wish to add insurance, we will gladly do this for the cost of the upgrade. If we have over estimated the shipping charges by a dollar or more, we will refund the overage to you.

We are happy to ship items directly to a giftee. Please let us know what occasion the gift is for, and we will remove price tags, and place the item in the appropriate gift bag for your special someone at no extra cost.
Additional policies and FAQs
All items are made in a pet free and smoke free home. A great deal of care and personal attention to every detail goes into each item we make. We want you to be as delighted with your items as we are to make them for you.

All our items are custom items are made to your specification. If you don't see exactly what you want, just contact us. We will happily e-mail you swatches of fabrics we can order. Additional charges may apply due to the cost of your fabric choice, so please e-mail us with any questions.