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BrooklynWicksLLC

Handmade Soy Candles and Bath & Body Products

Brooklyn, New York · 435 Sales

BrooklynWicksLLC

Handmade Soy Candles and Bath & Body Products

Brooklyn, New York 435 Sales On Etsy since 2013

4.5 out of 5 stars
(115)

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Brooklyn Wicks

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Brooklyn Wicks

About

For the love of handmade..

Welcome to Brooklyn Wicks! We make 100% soy wax scented and unscented candles and bath & body products. Most of our products are perfect for gift giving. We have something for everyone with unique designs and unique scents to suit anyone's tastes or occasion. We also accept custom order requests for special occasions, events, celebrations, parties, or any event where you'd like to display our beautiful, very unique cupcake candles.

Offering the highest quality products in a timely manner is always our first goal.
We have put over two years worth of research into our products, thus we stand behind our products and customer service 100%.


Thank you.
Sandra
Brooklyn Wicks Candle Company, LLC

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Shop members

  • Sandra

    Owner, Everything But Shipper, Customer Service

    I'm Sandra...The maker, the designer, the everything woman

  • My Husband Marko

    Shipper

    Aside from working as an engineer, Marko's impeccable attention to detail in packaging and shipping, has earned him a spot here in our company Brooklyn Wicks. Marko is dedicated to making sure all orders are packaged and shipped on time.

  • Rusty

    Office Dog

Shop policies

Last updated on October 19, 2014
Please read our policies before making a purchase.

If you buy multiple items, the actual shipping may be lower. Please message us, we'd be happy to give you a shipping quote. Don't forget to add your zip code in the message.

If you need your order shipped Express, let us know. We will send you a shipping quote.

We are not doing wholesale at this moment.

Our products are not intended for resale.

Sorry, but at the moment we do not ship internationally.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
We accept major credit cards, etsy gift cards and PayPal.

If the payment method is eCheck, it could take 3 to 5 business days for the payment to clear. An eCheck is a payment made directly from a bank account.Orders are shipped upon completed payment.

Custom Orders require full payment upfront before order is complete.
Shipping
Every order gets a notification upon shipping.

We use USPS Priority Mail and First Class Mail.

All products that weigh 13 oz or less are shipped through First Class Mail.

Our products are delicate (for example; our cupcakes), therefore we need to be assured that our products will ship to you fast and safe, just like we would want to be shipped to us. These items are shipped via Priority Mail. Priority mail is usually 2 to 3 day shipping and includes insurance.

All orders are shipped to the addresses etsy provides us with. Please check your etsy and paypal addresses to make sure they match to prevent any delays in your order

All items are shipped out of our studio in Brooklyn.
Refunds and Exchanges
If there is damage to an item during shipping, we will send you a replacement. We ask that you send a picture to show the damage from shipping as soon as possible after receipt (no later than 24 hours).

If you are unhappy with your purchase, we advise that you send us a message right away. If you don't like the color, or a scent of your products, you are responsible for shipping both ways and any Etsy fees that occur.

For a refund, we ask that you ship the items back to us within 5 days.
Please return items in the condition they were sent. Return shipping cost is your responsibility unless we have made an error in your order.

We are not responsible for stolen packages or any lost items that do not have insurance. A package must be missing for 21 days before we can file an insurance claim and resend the order.
Additional policies and FAQs
New York State residents: You are required to pay sales tax on any orders placed with our shop. Tax rates will be applied automatically.