BrooksCompany

Brooks & Co.

San Antonio, Texas | 189 Sales

BrooksCompany

Brooks & Co.

San Antonio, Texas 189 Sales On Etsy since 2018

4.5 out of 5 stars (49)

Announcement   See a High End Sustainable Good you love?
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Announcement

Last updated on Mar 15, 2019

See a High End Sustainable Good you love?
Are you a company and wish to sell our items in your store?
Make us a deal... private message us with your offer :)

Brooks Co

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Brooks Co

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Reviews

Average item review
4.5 out of 5 stars
(49)
See reviews that mention:
quality 5 shipping 6 customer service 5
  • Atticus on Apr 17, 2019

    5 out of 5 stars

    Great comfortable collar exactly as described.

  • Kelly Lox on Apr 11, 2019

    1 out of 5 stars

    When I ordered this crate, I selected Gay & Lesbian. I thought I'd get LBGT fiction, but the books were all nonfiction. Not only that, the books weren't Gay & Lesbian. Only one book contained anything Gay & Lesbian but that wasn't the focus of the book. Even one of the notes that came with the books said, "...could be useful for gay, lesbian, or straight..." I selected the option for books specifically gay/lesbian, not ones that could be applied to gay/lesbian.

    Brooks

    Brooks responded on Apr 11, 2019

    This box was ordered Feb 3, 2019, customer did not contact us about any issues with their order. This review was posted April 11,2019 2 months after they received the Mystery Box. The book marked "could be used" was a wedding vow book with famous quotes that also has Gay &/or Lesbian authors. All books had gay or lesbian authors or were gay and lesbian stories, or LGBT based.. Our Mystery Box is not designated fiction or non-fiction as it is a Mystery Box & we have to leave something to be Mysterious. In a mystery box you receive books based on, authored by,artist in content, fiction or non-fiction, of the genre you choose. we carefully select & research all books we send out. We appreciate all feedback. Thank you for taking the time to post your review.

  • katieloveshunter85 on Apr 1, 2019

    1 out of 5 stars

    Wish I knew how to add a picture! I tried emailing this company twice now... The pot doesnt even have holes in the bottom of it. The aloe plant was basically in a muddy disaster by the time I got it. The poor plant is nothing but mush...
    DO NOT ORDER FROM THIS COMPANY!!!!

    Brooks

    Brooks responded on Apr 18, 2019

    We contacted the customer. Her email was going elsewhere. We send her an entirely new plant according to her specifications to replace her first plant. For some reason the first plant took longer than expected to get to her causing some of the issues. Each plant we send out that is potted comes in a variety of pots as we are a sustainable company & use what pots are available at the time of the order. Here in our garden our aloe is mostly in pots without holes, our soil is very clay like & holds water quite well. We appreciate all feedback & strive for great quality in all of our products. We did contact customer after her second plant was delivered & have yet to hear from her. Thank you for taking the time to leave us feedback!

View all 49 reviews

About

We Create & Sell Sustainable

We sell sustainable bespoke goods, are family owned and operated. We have recently re-branded into a new modern more chic look with our family name!

All of our items are sustainable as in they are up-cycled, recycled, reclaimed, previously loved, vintage, retro, antique, found, or able to be passed on to others or recycled themselves. Any NEW items we create in our studios are made from materials ordered JUST for your Bespoke Goods, so there is little to Zero waste. Any scraps of textiles are recycled into other projects.

All of our packaging is recyclable, and or recycled. Some is post consumer raw materials to begin with.

If you purchase an up-cycled, or recycled item, we will attempt to place a history of your items journey in your package.

We have been in business since the 80's. We rescue items that need a bit of TLC and reclaim items, up cycle items, recycle items, mend and repair items and pass them on to you at huge discounted rates in comparison to box store prices. We also create bespoke goods, using just what we need to create your item, and using any remnants or scraps in other ways.

Nothing goes to waste. Literally.

Why do we do this?
There are billions of pounds of refuse every year that is reclaimable or recyclable. We are doing our part to help the next 100+ generations live cleaner, healthier, and happier lives.

So we rescue what we can and make unique, one of a kind products just for you!

Please see our store and adopt one of our fabulous items and give them a warm and loving home today!

We hope you enjoy your items as much as we enjoyed working with them.

Shop members

  • Brooks & Co.

    Owner

    We are family owned & operated specializing in High End Sustainable & Bespoke goods.

  • Mr. B

    Owner

    A fantastic Husband, wonderful dad, and great leader of this fantastic family owned company.

  • Mrs. B

    Volunteer

    She is a lovely Lady who loves to help others! Quite ingenious with her ideas and comments :)

  • Miss Kenzie

    Model

    She is an amazing model for our company and super easy to work with.

  • Miss Kayla

    Model

    She is a super good sport! Thanks for all of your hard work when you have a time our of your busy schedule to take pics!

  • Summer Orlando

    Performer & Client

    Summer is one of our most loyal clients. She is always willing to share pics of our creations! She is a consummate Drag Performer & sings live, in New York City or Connecticut! Google YouTube & Instagram to see her performances & contact info.

Shop policies

More information

Last updated on Aug 17, 2018
Frequently asked questions
What does Vintage Item mean?

Vintage means over 20 years , unless otherwise stated, you are buying pre loved items. These items are not Brand new the item may have a minor flaw or imperfection that cannot be shown in a photograph. Please understand & take notice that colors in a photograph are not going to be exactly the same shade/darkness/lightness as when you see the item in person. Every devices monitor is different with concern to color. Issues with vintage and antique items will be listed as clearly as possible.

What does Bespoke mean?

Bespoke means that we made the item by hand right here in our studio.

Sizing details

We use our own sizing chart on Bespoke items which will be indicated in the listing. If an item is Upcycled, recycled, or rescued we will indicate the measurements we took of the item in the listing.

Customs and marking items as a gift.

We will NOT mark any item purchased for international shipping as a GIFT unless the purchaser notifies us in a conversation that the item is truly a gift for another individual. This conversation is then printed out and kept in our records with the sales receipts.

What does Sustainable Goods mean?

Basically this means that the item was pre-loved and we are saving the planet by saving the item and passing it on to someone else to love. OR we have used parts, off cuts, or remnants from other items to create said item. Brand new items are not sustainable unless they are passed on to others, used for parts, or recycled.

How do you have zero waste?

Well the waste we have is actually microscopic. The items we have to toss are recycled (so they are made into something else and not wasted), remnants or scraps are made into something else, or used for stuffing. Other items are up-cycled when we can. If there is something we receive in a huge estate sale, or a box of vintage finds, etc that we cannot use or up-cycle, we donate those to a charity or recycle what we can of the item and pass on the rest to someone who can use it for their crafts.

International Shipping

We use the least expensive way to ship each item. For international customers the more items you purchase the cheaper the shipping, as we combine all of your items into one package. We do not pay any duties, fees, or taxes your country may charge you for importing goods. We will not Mark your package as a gift unless you request it specifically Adams gift for someone.

Store Hours

We are open Central Time
Monday - Wednesday 12:00 am - 9:00 am
Saturday - Sunday 6:00 pm - 4:00 am
Closed Thursday & Friday