C HENNEN on Feb 10, 2015
The measurements for the fixture were completely different (10-12" short vertically, AND horizontally) than requested. I sent photos showing the error, and the shop will not respond, desfpitethe evidence showing their mistake. BEWARE.
Kate responded on Mar 9, 2015
The buyer confirmed the dimensions with us before purchase and therefore the item was built to the specifications provided by her, and was shipped as described. There absolutely was communication with the seller both in regards to the fixture before purchase and after she sent us photos, yet due to our store policy we are unable to return custom fixtures when the error is not on our part.
Anonymous on Sep 21, 2012
This item is precisely as pictured. Absolutely first rate craftsmanship in every sense. AND...communication with Peter and his cohorts is professional and personal. This company is attentive to every detail. I cannot recommend them highly enough and know that I will purchase from them again. Two thumbs highly up!!!
Reclaim Your Home
Industry Home, located in Santa Barbara, California, is proud to provide locally designed and manufactured furniture and lighting. The team consists of brothers Andrew and Peter, who create the furniture from US sourced reclaimed wood; mom Kate, as designer and vintage expert; Santa Barbara based interior designer, Hayley; and electrician Thomas.
All our featured products are hand made, and can be customized. We also offer design services to create any product you can imagine!
We provide in house ETL/UL listing for our light fixtures.
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Kate, Andrew, Thomas, Peter
Owner, Maker, Designer
Accepted payment methods
- Accepts Etsy gift cards