Handmade Scarves, Cowls, Neckwarmers & More
BrownSparrowsNest's Shop Policies
Welcome to Brown Sparrow's Nest!
I accept PayPal payments and money orders. If you choose to pay with PayPal, payment is expected within the Etsy standard of three business days. If paying with a money order, your purchase will be shipped to you after payment is received.
If I do not receive payment within 4 days and have not received information explaining the delay, I will cancel the transaction and relist the item.
*For international orders I can only accept payments via PayPal.
I use the U.S. Postal Service to ship purchases. If you prefer a different shipping carrier or wish to purchase insurance for your item, just convo me and I'll be happy to quote you the revised shipping price.
I welcome international orders as well!
Refunds and Exchanges
If for some reason you are not happy with your item, please contact me and I will try to remedy the situation. I want to be sure you are completely satisfied with your purchase! If we're still unable to find a solution, then I will accept returns within 14 days of receipt of item for a full refund. Buyer is responsible for return shipping charges.
Last Updated February 9, 2011