BrushfireStudio's Shop Policies
Welcome to BrushFire Studio
I offer a wide variety of Custom pottery for just about any occasion and I'm happy to create a one of a kind piece if you have something specific in mind, just ask!
Payment is due immediately. Because all of our items are custom made, there is no cancellation allowed.
Shipped via USPS Parcel or Priority Mail.
Refunds and Exchanges
Because all of our items are custom made, there will be no refunds or exchanges. We can only refund or remake items that have been damaged during shipment.
Additional Policies and FAQs
If your item has been damanged during shipping, please contact Brushfire immediately so we can place a claim with USPS and remake your item, if time allows. We require pictues of the item and the box plus your order number to submit a claim to USPS.
Last Updated April 6, 2014