BuildACrossCanton

Build-A-Cross

Bastrop, Louisiana

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    We offer a huge selection of wooden DIY cutouts, crosses, picture frames, plaques, and alphabet letters. We also offer a growing selection of guideline engraved shapes for fun and easy decorating.
Please note that we do not guarantee a cancellation window. We will do our best if we are contacted within 2 hours of order placement to cancel an order. Our order fulfillment is in some cases a matter of minutes. Once we ship, we will only be able to credit product cost once returned to us in sellable condition. Orders being shipped outside of the contiguous 48 states but within the U.S. will be help until excess shipping is paid as these shipments for exceed our established shipping profile.
Please Remember 100% of our proceeds go to Freedom Challenge ministries in Bastrop, Louisiana.

Announcement

Last updated on Jun 21, 2021

We offer a huge selection of wooden DIY cutouts, crosses, picture frames, plaques, and alphabet letters. We also offer a growing selection of guideline engraved shapes for fun and easy decorating.
Please note that we do not guarantee a cancellation window. We will do our best if we are contacted within 2 hours of order placement to cancel an order. Our order fulfillment is in some cases a matter of minutes. Once we ship, we will only be able to credit product cost once returned to us in sellable condition. Orders being shipped outside of the contiguous 48 states but within the U.S. will be help until excess shipping is paid as these shipments for exceed our established shipping profile.
Please Remember 100% of our proceeds go to Freedom Challenge ministries in Bastrop, Louisiana.

Items

 

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Build-A-Cross

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Build-A-Cross

Reviews

Average item review
5 out of 5 stars
(7431)
See reviews that mention:
Quality 980 Shipping 1431 Customer service 443

About BuildACrossCanton

Sales 46,488
On Etsy since 2012

Build-A-Cross: A Division of Freedom Challenge Ministries

In 2004, Jim Brent began a discipleship program called Freedom Challenge under the direction of the church he pastors. This ministry is a non-profit organization dedicated to helping men and women who suffer from drug and alcohol addiction and leading them to Christ. Pastor Jim had a vision to help addicts by teaching them the love of God in order for them to surrender their former lifestyle and develop a relationship with our Lord and Savior, Jesus Christ.

Because the ministry does not receive any funding from students' families or the government, we rely solely on donations and fundraisers. Starting out, the ministry received support in many different ways in which students mowed lawns, cleaned houses, and even had fundraisers such as selling chicken and fish plates.

It wasn't until Wal-Mart opened its doors to allow the ministry to receive charitable donations that our ministry began to grow financially. This new avenue of approach (Storefronts) allowed our students to share their testimony to the public. As we continued the storefronts, students began giving back to those who would give donations by handing out crosses.

A couple of years later, the business Build-A-Cross was created with the purpose to fully support this ministry by donating all sales to Freedom Challenge. Build-A-Cross opened its first store in Canton, TX, at the First Monday Trade Days market in the summer of 2010.

As of today, we are blessed that this business and ministry has grown in so many ways. We have increased equipment as well as developed a large variety of products. We even have several former graduates of the program who are working full-time for the business.

We thank everyone so much for your charity and continued support in the mission God has called us to.

Shop members

  • Jim Brent

    Owner

    Jim is a business owner, pastor, and president of Freedom Challenge Ministries. He is married with five daughters, of which two work for the family business and ministry.

  • Jacob Broadway

    Sales/Shipping

    Jacob is a Freedom Challenge graduate who has worked for Build-A-Cross since 2010. He manages order fulfillment, product development, shipping, & internet marketing for our retail marketplaces, main sites, & our wholesale buyer program.

  • Jared Sehon

    Production Manager, Wholesale Service Manager

    Jared joined Freedom Challenge Ministries & Build-A-Cross manufacturing in 2015. He has taken part in every phase of order fulfillment from CNC programming to Packing & Shipping and now leads day to day internet order fulfillment at our factory.

  • Dustyn Nichols

    CNC Technician, CNC Operator, Operations Coordinator

    Dustyn is a graduate of Freedom Challenge Ministries. He has been working for Build-A-Cross since 2012. He maintains and operates our CNC routers, manages inventory, and manages our Canton, TX sales operations. Dustyn lives in Bastrop, LA.

  • Michelle Broadway

    Bookkeeper

    Michelle has been working for Freedom Challenge and Build-A-Cross since 2011. She handles payroll, billing, and manages accounts for the ministry and business. Michelle lives in Bastrop, LA, with her husband, Jacob.

Shop policies

Last updated on December 27, 2020
Build-A-Cross is working hard to stay ahead of our competition on DIY Wood Craft and Decor trends. We offer new designs frequently and use customer feedback to provide the items that you want. We offer a huge selection of font letters, seasonal craft shapes, picture frames, and monogram shapes to accommodate all of your DIY craft needs.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
1. CANCELLATION POLICY
Due to extremely fast order processing time, we can not guarantee a cancellation window but will do our best to intercept orders for cancellation if contacted within 2 hours of order placement. If we cannot stop shipment or are not contacted in a reasonable time window, you must follow return procedures to seek refund. Once you receive the package, you may REFUSE it or SHIP it back to us at:
Build-A-Cross
Attn Etsy Returns
8880 Industrial Dr
Bastrop, LA 71220.

2. GENERAL RETURNS FOR UNWANTED ITEMS
We accept returns for refund up to 7 calendar days after delivery of the product at our sole discretion. To qualify for exchange or "unwanted" refund your items MUST
-BE in new, unaltered, and unused condition
-NOT SHOW signs of wear or damage in any way
-NOT HAVE arrived to buyer more that 7 days prior to initiating the return process by contacting us.
-BE non-personalized (name frame signs, custom words, etc will not be accepted for exchange or refund)
-NOT be a custom or special order

Once we receive the package, we will issue a refund MINUS a 15% restocking fee. We DO NOT refund shipping charges. Customers will be responsible for shipping cost incurred during this process.

3. SUPPLIER ERROR/DEFECTS POLICY
If an item is received damaged, is incorrectly manufactured or erroneously shipped by us, please email Support [!at] build-a-cross.com providing your order number, description of discrepancy, and pictures of relevant items if applicable. We are committed to getting your desired products to you correctly and in usable condition and will make every effort to correct our mistake at no expense to our valued customers.
Refunds are contingent upon inspection of item(s) once we receive it. We may in certain instances opt to provide a refund instead of reshipping. Please inform us if this is your preferred way to rectify our mistake.
Payment
We use PayPal on all orders as of now.
Shipping
We generally ship within 5 days of order date and are capable of filling some stock orders in a matter of minutes.
Additional policies and FAQs
Even with our large selection, you may find that you need something slightly different than our listing provides. If so, message us and explain your request. We will make reasonable efforts to accommodate these request. On occasion, these alterations will result in custom fee charges..

Contact us directly for wholesale opportunity information.